Rachel's Collision Center Inc
In operation 17 years.
WE REPAIR ALL MAKES AND MODELS. WE ACCEPT ALL INSURANCE COMPANY CLAIMS. WE GUARANTEE OUR WORKMANSHIP FOR AS LONG AS YOU OWN THE VEHICLE.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
- Chinese
- Vietnamese
- Korean
| Sun | Closed |
| Mon | 9:00 am - 4:00 pm |
| Tue | 9:00 am - 4:00 pm |
| Wed | 9:00 am - 4:00 pm |
| Thu | 9:00 am - 4:00 pm |
| Fri | 9:00 am - 4:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys did a fantastic job what I told you to do and I was done right thank you so much. We’ll see you again. Thank you.
My Experience - 5.0/5.0 -
They are professional technicians, the repairs were done well, the car looks good as New. They even finished ahead of schedule which saved us money on the rental vehicle.
Likely to Recommend - 5.0/5.0 -
Great shop to work with, we are a repeat customer ourselves.
Repair Quality - 4.5/5.0 -
We are still working on the repairs. There were a few items discovered at transfer and they have been great getting them authorized by the insurance company and will schedule the repairs when the parts arrive.
Customer Service - 5.0/5.0 -
They are great to work with!
My Experience - 5.0/5.0 -
Rachel’s has been a good experience. They were thorough and did an excellent job on my car. Highly recommend!
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
The repair itself was excellent but the fact that you took a simple repair and made it a major repair was ridiculous. I was very disappointed that State Farm sent the estimate to you from the Auto Mall. I think you just copied it rather than doing your own. This was just another example of piling on because of the insurance company paying. I’m sorry but everything points to that.
Customer Service - 1.5/5.0 -
No follow up, I had to call them
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rachel’s fixed my car ahead of schedule and it looks great. The whole process was smooth—I had zero issues, and everything was a breeze working with both them and the insurance company.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repairs were done perfectly but the detailing was not very good the new door window is a mess not sure about the back door window. The rest of the car looks fantastic.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very nice
Repair Quality - 5.0/5.0 -
Satisfaction with Rachel's
Customer Service - 5.0/5.0 -
100%
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job on my car. I was very impressed with the way my car looked
Customer Service - 5.0/5.0 -
They are all very nice and friendly
Returned Clean
My Experience - 5.0/5.0 -
Satisfied with the work done on my car Everything looks great 👍
Likely to Recommend - 5.0/5.0 -
I would select 100! The were great.
Repair Quality - 4.5/5.0 -
Great job! Truck looks like new. Minor problem with tailgate protective material. Pointed out during walk through. Owner advised he would put in to correct. My 11 tear old truck looks great. Thank you
Customer Service - 5.0/5.0 -
Great service, staff, and team!
My Experience - 0.0/5.0 -
The workmanship was very good. The problem we have with Rachel's is your lack of communication. In the beginning, we received emails giving the estimated completion date ( 8 days). After those first few emails we never heard from anyone again. The job took 26 days and we had to keep calling to find out what was going on. It would have been a better business practice to not state that a car will be ready in 8 days and then take 26 days. That causes feelings of frustration, disappointment, and expectation.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It took awhile but thought you did a good job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job on the collision repair,
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will recommend
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything was fine