Rapid Collision Center

5.0 (499reviews)
100%
9816 E. Main Street,  Mesa,  AZ  85207

In operation 28 years, 21 years at this location.

Family owned and operated auto body repair facility. We take pride and our work and always treat customer as we would like to be treated. We have an in house rental company and onsite glass company. We are here for our community, big or small we are here for it all.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Hertz®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (499)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with vehicles often completed ahead of schedule and looking better than before repairs. The front desk staff receives high marks for excellent customer service, clear communication, and efficient handling of insurance and rental car coordination. Customers appreciate the daily updates, text messages, and phone calls keeping them informed throughout the repair process. The quality of workmanship is repeatedly highlighted, with many noting their vehicles look brand new or better than expected. The shop maintains high cleanliness standards, often returning vehicles cleaner than when dropped off. While most experiences are overwhelmingly positive, a few customers mentioned minor issues like headlight problems or alignment sounds that required follow-up visits.
Select to learn more
"... Collision Center, because the work done on my car made it look better than before the accident even happened and they and State Farm together made it easy to ..." Read more
"Excellent service. Worked seamlessly with rental company, and insurance. Finished in time quoted."
"My service was excellent !"
"The BEST! Professional, courteous and will go the extra mile :"
"My Jeep looked like it was new again. Had hail dents removed and the door and hood scratches ..." Read more
"Vehicle was completed prior to original stated finish date."
"It was ready early, which thrilled me."
"Great work car looks amazing. Fast turn around too."
"... it would be completed by the middle of next week. It was ready on Wednesday!" Read more
"My car was finished before the time they told me."
"Called daily with updates"
"Very informative communication and a very friendly."
"Did a great job getting everything repaired. Great communication. Very satisfied with the service I received."
"Friendly and explained everything well along with the expected costs."

Likely to Recommend

I would definitely recommend this repair shop.

Repair Quality

Thank you! Service was excellent and staff friendly and knowledgeable.

Customer Service

Everyone was very friendly and helpful.

Returned Clean

Likely to Recommend

If there's a reason to send someone there, I won't hesitate.

Repair Quality

Good people, good business practices in my experience. Always updating and informing, polite. Just the kind of people that you want to work with.

Customer Service

Same thing. Very polite and respectful.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

From the day I walked in the door to the day I drove away on schedule it was amazing! Even the Hertz lady was awesome.Nate and crew 10++++++ thanks

Customer Service

Returned Clean

Likely to Recommend

Great place that does great work

Repair Quality

Great work car looks amazing. Fast turn around too.

Customer Service

Great team at rapid

Returned Clean

Likely to Recommend

Repair Quality

Excellent

Customer Service

Personable friendly they treated me with respect. They were helpful and kind. Completed the work sooner than estimated.

Returned Clean

Likely to Recommend

Repair Quality

They are good to work with and do quality work.

Customer Service

Excellent customer service!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

I’m very happy with the quality of the repair, aside from the minor issue of the tailgate not lifting.

Likely to Recommend

Repair Quality

Car looks great.

Customer Service

Nate was very quick to help and very supportive.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Good 👍

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

In a heartbeat

Repair Quality

I’m totally satisfied. Walked into office and and one hour later driving away in a rental car. Nate, who wrote up the order was kind and efficient. That was it until they called me a week later that the car was done. He took care of my insurance and rental car. Was so easy. No hassle.

Customer Service

See previous comments

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Rapid collision did a 1st class job & Nate provided 1st class customer service!

Likely to Recommend

Repair Quality

The service was very timely. Nate kept me informed all during the process. He explained each thing needed and recommendations were helpful. Great warranty.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service