Ras Auto Body, Inc
RAS AUTOBODY IS A 3RD GENERATION FAMILY OWNED FULL SERVICE AUTO REPAIR SHOP, CELEBRATING 65 YEARS OF SERVICE TO THE ERIE AREA
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 5:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very fast and efficient repar of my vehicle
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice receptionist!!! She stayed after closing so we could pick up our car, so nice. The process was very easy!!!!! Thank you!!!
Customer Service - 5.0/5.0 -
Receptionist was awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The communication of all those involved was so helpful! They were very prompt on the time they said and helpful also with getting a rental!
Customer Service - 5.0/5.0 -
They made sure that everything that was needed was taken care of!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The repair work done looks great! Everything was repaired to look as it did prior to deer strike. Only thing missed which I had mentioned when I brought the car in initially to have it looked at was a small chip on the hood. I know it wasn’t part of the claim but I was hoping that would have been repaired.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I will tell people go somewhere else, unless you like being disrespected and my car also has to go in and I am taking it somewhere else, I don't care what a great job you do
Repair Quality - 4.5/5.0
Customer Service - 0.5/5.0 -
nasty, nasty, nasty, didn't start the car the day we took it in, needed it an extra day which messed us up for ride plans and was told it is not your policy to extend a courtesy to say they were going to have to keep it an extra day (I guess the situation was a lot of sick/covid? people) which I think in most cases a call to let you know calms people a lot more then us having to call and ask what the status is and then be talked nasty to, talked over me, wouldn't listen and no apology and lied that, that was not the person I talked to before, when I clearly knew it was the same voice of the 1st person I talked to. I work in customer service I know you don't respond to people that way, even if its warranted and this was not warranted. Don't know what the woman's name was, dark hair, older, but she needs an attitude adjustment and customer service training. You may do a good job fixing the cars, but I read a couple of your online reviews. People don't like the way they are getting treated and you say how do people think you've stayed in business 70 years, well I can tell you its because of the good treament of people in the beginning, but its not now and if you don't treat your customers right you won't keep that business and I can tell you I am very mostly on the side of businesses in situations, but this was the worst I have ever been talked to by a business
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Paint is very nice
Customer Service - 5.0/5.0 -
I noticed that there was a scratch in the paint they had missed and without questions they repaired it.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have
Repair Quality - 5.0/5.0 -
You do very good work
Customer Service - 5.0/5.0 -
Customer sevice was the best
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service!
Customer Service - 5.0/5.0 -
Totally satisfied