Ray Hyde Paint & Body Works

My Experience - 5.0/5.0 -

When I picked up the car, I noticed the check engine light was on. I immediately stopped and they immediately got on it and fixed it. Whatever the problem was it was an easy fix and then he took it for a drive himself to make sure everything was in working order. I have been nothing but pleased with them.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent job and excellent customer service!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Very impressed by the team at Ray Hyde. They done a fantastic job on my car repair and when I picked it up they had it completely detailed! All of the staff are really helpful and so friendly!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Im 100% satisfied with the quality of work and the staff of Ray Hyde. They kept me updated throughout the process. When I picked up my car it looked brand new and they even detailed it. I will always recommend them.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Already have.

Repair Quality - 5.0/5.0 -

Good experience all the way.

Customer Service - 5.0/5.0 -

Great

Returned Clean

Likely to Recommend - 5.0/5.0 -

I will be recommed Ray Hide Paint and Body to all my friends and family

Repair Quality - 5.0/5.0 -

Brought my 2015 Chevrolet Silverado in for damage to front left corner, bumper, light, grill and more were repaired to new condition. The Team did a awesome job restoring My truck to like new condition.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

This is twice I used they, they do not disappoint!

Repair Quality - 5.0/5.0 -

They did a good job u can’t tell where the deer hit it!

Customer Service - 5.0/5.0 -

They matched the color perfect

Returned Clean

My Experience - 5.0/5.0 -

I had a very good experience with the staff at Ray Hyde , everyone was very nice and I was treated very good.I was very pleased with the service I received and wood recommend them to everyone 5 star service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Best trait I have ever had . Employees I met were kind and helpful. Work was excellent and the detail was a unique delight. Thank you all for the excellent service!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0 -

I took my vehicle to Ray Hyde Paint and Body for an estimate of about $2,500. They told me parts had to be paid in full before repairs, so I paid for all parts and labor upfront. I dropped my vehicle off on Monday, November 11th, and received daily updates throughout the week. On Friday, November 14th, I was told my vehicle was ready. I returned my rental and arranged for a ride to pick up my vehicle, only to find that the damage had not been repaired. The driver front bumper end cap, the lower valance, and air deflector was still the same damaged parts that were supposed to be replaced, When I brought this to the attention of the office staff, they claimed they only “take payments,” even though they were the same people who originally wrote my estimate. They called the body shop manager, Chris, who immediately became argumentative and insisted everything had been repaired. He even went as far as digging through the trash to show me parts he claimed were replaced. Ultimately, it became clear they had ordered and installed the wrong parts—replacing things that weren’t broken while ignoring the actual damage. Then, instead of taking responsibility, they asked me to pay another $570 so they could order the correct parts. So I ended up with an unrepaired vehicle, paid for five days of a rental for nothing, and was asked for even more money because of their mistake. This was an incredibly frustrating and unprofessional experience. I will never bring a vehicle to Ray Hyde Paint and Body again, and I absolutely cannot recommend them to anyone. A complete disappointment and, in my opinion, a 100% scam.

Repair Quality - 0.5/5.0 -

I took my vehicle to Ray Hyde Paint and Body for an estimate of about $2,500. They told me parts had to be paid in full before repairs, so I paid for all parts and labor upfront. I dropped my vehicle off on Monday, November 11th, and received daily updates throughout the week. On Friday, November 14th, I was told my vehicle was ready. I returned my rental and arranged for a ride to pick up my vehicle, only to find that the damage had not been repaired. The driver front bumper end cap, the lower valance, and air deflector was still the same damaged parts that were supposed to be replaced, When I brought this to the attention of the office staff, they claimed they only “take payments,” even though they were the same people who originally wrote my estimate. They called the body shop manager, Chris, who immediately became argumentative and insisted everything had been repaired. He even went as far as digging through the trash to show me parts he claimed were replaced. Ultimately, it became clear they had ordered and installed the wrong parts—replacing things that weren’t broken while ignoring the actual damage. Then, instead of taking responsibility, they asked me to pay another $570 so they could order the correct parts. So I ended up with an unrepaired vehicle, paid for five days of a rental for nothing, and was asked for even more money because of their mistake. This was an incredibly frustrating and unprofessional experience. I will never bring a vehicle to Ray Hyde Paint and Body again, and I absolutely cannot recommend them to anyone. A complete disappointment and, in my opinion, a 100% scam.

Customer Service - 0.5/5.0 -

I took my vehicle to Ray Hyde Paint and Body for an estimate of about $2,500. They told me parts had to be paid in full before repairs, so I paid for all parts and labor upfront. I dropped my vehicle off on Monday, November 11th, and received daily updates throughout the week. On Friday, November 14th, I was told my vehicle was ready. I returned my rental and arranged for a ride to pick up my vehicle, only to find that the damage had not been repaired. The driver front bumper end cap, the lower valance, and air deflector was still the same damaged parts that were supposed to be replaced, When I brought this to the attention of the office staff, they claimed they only “take payments,” even though they were the same people who originally wrote my estimate. They called the body shop manager, Chris, who immediately became argumentative and insisted everything had been repaired. He even went as far as digging through the trash to show me parts he claimed were replaced. Ultimately, it became clear they had ordered and installed the wrong parts—replacing things that weren’t broken while ignoring the actual damage. Then, instead of taking responsibility, they asked me to pay another $570 so they could order the correct parts. So I ended up with an unrepaired vehicle, paid for five days of a rental for nothing, and was asked for even more money because of their mistake. This was an incredibly frustrating and unprofessional experience. I will never bring a vehicle to Ray Hyde Paint and Body again, and I absolutely cannot recommend them to anyone. A complete disappointment and, in my opinion, a 100% scam.

Returned Clean

My Experience - 5.0/5.0 -

THIS WAS SUCH AN AMAZING EXPERIENCE, OMG. Not only was everyone super friendly and helpful, but my car is in perfect condition, you can’t even tell that anything happened to it! Incredible customer service. I will be recommending them to everyone and I will be back!! (God not willing because that means something is wrong with my car, lol, but you know what I mean!)

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

When I got my car back, its like nothing ever happened! Perfect!

Customer Service - 5.0/5.0 -

Absolutely excellent customer service!!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Quick and honest

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

I’m contacting you regarding my 2019 Chevy Silverado RST, which was recently in your shop for paint and body work to the cab and hood. When I picked it up, I noticed that the rocker panels — which previously only had some surface rust — now have visible holes and additional damage that was not there before it was brought in. I understand that rust can weaken metal, but this new damage clearly occurred while the truck was in your care. Reasonable care should have been taken to avoid worsening any preexisting condition, or I should have been contacted before any action was taken that could cause further harm to the vehicle. Given that the rocker panels were structurally intact before the repair and now have new holes, I expect this damage to be corrected by your shop. I have dated photos from before and after the repair that clearly document the difference. Please let me know when I can bring the truck back for you to inspect the damage and discuss the plan to have it repaired. I appreciate a prompt response so we can resolve this appropriately. Thank you, Tori Cottongin 318-880-7411

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

My truck went in with no holes and cane out with 2 holes. I do acknowledge there was rust damage. But there were not holes in my truck.

Customer Service - 0.5/5.0 -

I got no contact from them at all. My insurance gave them the wrong phone number, but when I called they didn’t update my phone number.

Returned Clean