Ray Hyde Paint & Body Works

4.9 (2,790reviews)
97%
5716 Gene Ball Dr,  Alexandria,  LA  71302

In operation 54 years.

High quality collision repairs for your automobile. We work closely with insurance companies and have the latest technology to bring your vehicle to its pre-accident condition. Anybody can repair dents, we repair doubts.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (2,790)

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My Experience

I’m contacting you regarding my 2019 Chevy Silverado RST, which was recently in your shop for paint and body work to the cab and hood. When I picked it up, I noticed that the rocker panels — which previously only had some surface rust — now have visible holes and additional damage that was not there before it was brought in. I understand that rust can weaken metal, but this new damage clearly occurred while the truck was in your care. Reasonable care should have been taken to avoid worsening any preexisting condition, or I should have been contacted before any action was taken that could cause further harm to the vehicle. Given that the rocker panels were structurally intact before the repair and now have new holes, I expect this damage to be corrected by your shop. I have dated photos from before and after the repair that clearly document the difference. Please let me know when I can bring the truck back for you to inspect the damage and discuss the plan to have it repaired. I appreciate a prompt response so we can resolve this appropriately. Thank you, Tori Cottongin 318-880-7411

Likely to Recommend

Repair Quality

My truck went in with no holes and cane out with 2 holes. I do acknowledge there was rust damage. But there were not holes in my truck.

Customer Service

I got no contact from them at all. My insurance gave them the wrong phone number, but when I called they didn’t update my phone number.

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My Experience

Staff were very nice and helpful

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My Experience

Jacob and Adrienne Kennedy were extremely helpful and relieved a lot of my stress

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The Body repair and paint are perfect however the rear bumper is not level and needs adjustment

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I appreciate the quickness of how soon yall got the job done. Yall done a good job. Thank you

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Their team went above and beyond. One of the best customer service experiences I have had in years.

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My Experience

I loved the updates and constant communication. Great work and kind service all away around. Even so kind to bring me to drop off my rental and take me back to my car.

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Great work, customer service and love the updates as the process went along

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Very satisfied

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Did the work in a timely manner.

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Very accommodating

My Experience

They kept me updated on my repairs. Very friendly and professional.

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Absolutely! Excellent service !

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You guys did a great job and were very fast and efficient with service ! I would Highly recommend for repairs or paint ! Thanks again !

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