Ray Hyde Paint & Body Works

4.9 (2,790reviews)
97%
5716 Gene Ball Dr,  Alexandria,  LA  71302

In operation 54 years.

High quality collision repairs for your automobile. We work closely with insurance companies and have the latest technology to bring your vehicle to its pre-accident condition. Anybody can repair dents, we repair doubts.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (2,790)

My Experience

Work looks great. Customer service is perfect. Name not spelling correctly but some of that I believe falls on insurance adjusters not correcting information after being told it was wrong. Sincerely "Wendy Meziel"

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Repair Quality

Excellent workmanship in a timely manner. I was given daily updates.

Customer Service

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Very fast and good work

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Good service

Repair Quality

Very professional satisfied with the work

Customer Service

Good job

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My Experience

Communication was outstanding

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Fast and dependable

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Have had to use other companies over the years for insurance claims. Never happy with their service. Not the same with Ray Hyde's service or staff. They make you comfortable with service and results.

Repair Quality

Prompt scheduling and service. Felt comfortable with staff and the company. Worked with us to keep price lower (not an insurance job) and kept us informed of progress throughout the process. Would recommend to anyone. Thanks

Customer Service

Polite and professional. Felt comfortable.

Returned Clean

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Repair Quality

Customer service and workmanship was great. They called with updates regularly and the repair work is top notch! Would highly recommend!

Customer Service

Customer service and workmanship was great. They called with updates regularly and the repair work is top notch! Would highly recommend!

Returned Clean

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Repair Quality

I haven’t had it back long enough.

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Nobody likes to be without their vehicle

Repair Quality

Very professional paint job. The color is slightly different when the dun hits the vehicle. Nobody would notice if they didn't know about it the damages. We weren't surprised when I received a text stating there was more interior damage than expected The gentleness that did our estimate never went to the car himself. Which with his knowledge in this field he would've known the interior damage just from experience. Everyone was very nice and attended to us promptly and had respectful manners. The only thing I don't like about this type of business is that we have to deal with insurance companies and an put of pocket deductible. Why couldn't the deductible be added into the estimate total? The accident was our fault , yet this wasn't a very good time to have to dish out money for repairs. . My mother and I just don't agree on having to.pau outta pocket expenses

Customer Service

The ladies in the office were very nice . Some of them could smile a little more tho. Moods are contagious

Returned Clean

My Experience

There was a small area on the end of bumper that was bent. I was able to show the area in question and was told I Can bring the car back to get them to fix it. Other than that. I am happy with Ryde performance. Thank you so Much!!!!

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Repair Quality

The paint job is great; however the bumper is popping out and has a small dent in it. I am to return the week of 6/22 to fix this issue. I also noticed that the covering in the trunk that was unattached was not put back on properly. I don’t want a work around but the car to be fixed properly.

Customer Service

I don’t like to hear that a customer has to settle for less because there is a claim the bumper was hard to find. Yet I have over 30 years in parts and service business and it took me one day to find the bumper.

Returned Clean

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