Ray Laethem Collision Center

4.7 (129reviews)
88%
17677 Mack Avenue,  Detroit,  MI  48224

Ray Laethem Collision is a full service collision and mechanical repair facility servicing all makes and models

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 7:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 7:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (129)

Likely to Recommend

Repair Quality

Very satisfied with work and quick return of car. Linda &Marie very nice

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Should not have to take it back for poor quality of work

Customer Service

Jackie was amazing

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I am very disappointed in the dealership Collision shop. This isn't the service level my family received doing other services

Repair Quality

My car is not complete and Thomas for Collision hasn't responded to any emails to confirm when a loner car will available. Per my understanding, my insurance company completed payment with my deductable.

Customer Service

When I meet Thomas at the dealership I get a non-action response. Such as no date when to bring back my car to complete service. I just been told no loaner available and no other options

Likely to Recommend

Repair Quality

Over spray on the hood.

Customer Service

Likely to Recommend

Repair Quality

Wonderful service

Customer Service

Patient understanding

Likely to Recommend

If they desire a brand new product as bit was the day they drove it out of the dealer the first time, even the smell then they will be happy.

Repair Quality

Car was like new1 Staff was very patient with me.

Customer Service

I couldn't always get an answer.

Likely to Recommend

Repair Quality

All that was done was a clear coat added, my door is still out of line and leaks air, and there are still chips and scratches out of the paint.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Good work

My Experience

Nice people who, performed a great repair, in a very timely manner. I will recommend Ray Laethem Collision to all my friends and family.

Likely to Recommend

Repair Quality

Great people to work with and the repair was perfect

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job on the repairs; 9 year old looks as good as new

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

They did a wonderful job of cleaning and detailing after the repairs.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Excellent service

Likely to Recommend

Repair Quality

Great job. Loved getting a totally clean car back. Gas tank full.

Customer Service

Thomas was friendly but I had to initiate every call. (4 over a 4 week period)

Likely to Recommend

Repair Quality

Great service! I was very impressed by the Rae Laethem Collision shop. Phone calls are answered promptly and questions answered to my satisfaction. Thanks!

Customer Service