Ray Skillman Collision Center Avon
In operation 22 years, 7 years at this location.
WE OFFER A FULL LINE OF COLLISION REPAIR & REFINISH.WE REPAIR ALL MAKES & MODELS WITH CERTIFIED TECHNICIANS.WE OFFER A LIMITED LIFE TIME WARRANTY ON REPAIRS.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional, quality and friendly.service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
my car was washed and detailed. More than I expected. Thanks Ray Skillman Collision.
My Experience - 5.0/5.0 -
I cannot tell that my vehicle was rear-ended. Thank you for your expertise and care.
Likely to Recommend - 0.5/5.0 -
1 Star — Absolutely terrible experience If I could give 0 stars, I would. The Collision Center in Avon is hands down the worst experience I’ve ever had with any repair shop. I got into a minor accident — all that was wrong with my car was a dented hood and a broken headlight. That’s it. Somehow, they managed to turn that into a complete nightmare. They had my car for three weeks for what should’ve been a quick, easy repair. Communication was absolutely awful — no updates unless we chased them down for answers. When we finally got the car back (on my husband’s birthday, of course), it broke down THAT SAME NIGHT in the middle of a busy intersection in Fishers, an hour from home, with our newborn in the back seat. We sat there for over an hour, completely stranded and embarrassed, while cars honked and swerved around us. A police officer finally stopped and ended up giving us a ride so we could still make it to my husband’s birthday event. Talk about humiliating. Then they had our car for another week. When we asked if they could drop it back off at our house (since it’s literally an hour away), they fought us on it and even told my husband, “It’s not our fault the car was wrecked.” That’s rich coming from a collision center — you wouldn’t even have a business if cars didn’t get wrecked. They finally dropped it off last night, but didn’t even deliver it to our house — they parked it in the first driveway on our street, so the police called us asking what was going on. We didn’t even bother saying anything at that point because honestly, what’s the point? This morning I went to take my child to daycare, and now the car is throwing every single warning code possible — everything from the brakes to the engine to the transmission says it needs serviced. It’s a brand new car, and turns out they hooked the battery up wrong. So now we’ve got a whole new list of problems thanks to their incompetence. Save yourself the stress, the time, and the headache. Go literally anywhere else. This place should be ashamed of how they treat people and the “work” they call repairs.
Repair Quality - 0.5/5.0 -
We got it back Friday and it broke down Sunday. They messed up their wiring with the alternator
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I need to look at original estimate but so far everything looks great. May I compare estimates and get back to you. Thank you.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Ray Skillman did a great job on my car. I was very impressed with how clean the inside was when I picked it up. E entone I dealt with was very friendly. My only criticism would be that after I dropped the car off I didn’t hear anything about it until I was told it was ready to pick up. When I dropped it off I was told that I’d be getting a call to let me know approximately how long they’d have my car. Other than that, very satisfied!
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I'm telling everyone to come to you if needed
Repair Quality - 5.0/5.0 -
Great communication, amazing work, and all around very great service!
Customer Service - 5.0/5.0 -
Great customer service, especially the periodic updates!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast easy process
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
No phone calls to keep us updated on the process of our vehicle
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very satisfied and pleased, kept me updated daily.Staff very polite and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very professional, kept me informed about the progress on my car everyday. Very pleased
Customer Service - 5.0/5.0 -
Very pleased
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Avon shop’s response time was impeccable to say the least.
Customer Service - 5.0/5.0 -
The Avon shop’s Customer service & response time was extremely quick & professional.