Ray Skillman's Collision Center East Inc.

4.7 (778reviews)
92%
1300 N Shadeland Ave,  Indianapolis,  IN  46219

In operation 25 years.

Ray Skillman collision center east has been in business on the east side of Indianapolis since 2001.Our goal is to provide high quality repairs on a timely basis. We provide a lifetime warranty on all workmen ship repairs. We are open Monday-Friday 7.30am-6.00pm to pick up and drop offs. We write estimates Monday-Friday 8.00am to 5:30pm and also if you need us to call the insurance company for you we will be happy to call and talk with them about starting your claim.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (778)

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Repair Quality

Customer Service

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Repair Quality

The service that I received was excellent! My vehicle was a 2025, and the repairs that I had done made it look brand new again.

Customer Service

Don Smith was superb! He kept me updated regularly, and the date that he promised completion of my repairs was spot on.

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My Experience

I wish the communication near the completion date of the vehicle had been smoother. I was told various times that I would be called back- only for me to have to initiate contact again once we had gone beyond when I thought I would be contacted. I will say that the pickup process with Melissa was terrific and the fact that I could return my rental from Enterprise to her was an amazing perk!

Likely to Recommend

I’d give a higher score if people would have kept me better informed. I understand you have no control over when parts are delivered, but at least let me know something. When I asked someone to call me. I received an e-mail that said the pick-up date would be 8/8. No phone call.

Repair Quality

Customer Service

Thank God I asked the manager questions the day I dropped my car off. If not I’d have been completely in the dark. The insurance company had me call in error. The receptionist informed me that you were waiting on parts. That is the only way I really knew what was going on.

Returned Clean

Likely to Recommend

Repair Quality

I really appreciate the customer service from the first approach to the last approach . Always an Awesome job. Kyle you are the best.

Customer Service

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My Experience

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Customer Service

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My Experience

Nice job looks great!

My Experience

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My Experience

My Experience

It was a very easy process with good communication

Likely to Recommend

Repair Quality

Everything was checked and completed as asked.

Customer Service

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Repair Quality

Good as new

Customer Service

We're 84 years young, and your staff led us through the process with professional care and courtesy.

Likely to Recommend

Absolutely. I was impressed with the quality of work

Repair Quality

Looked like a brand new car!

Customer Service

Don was wonderful

Returned Clean

Likely to Recommend

Funny, I bought my first CX5 from Skillman Mazda and it was the worst experience. Swore I would never buy from them again. Just the opposite with the collision center.

Repair Quality

Great job; even replaced the Weather Tech bumper protector.

Customer Service

Don was fantastic. This was actually the second time my car was rear ended and Don took care of the first time. Very nice and professional.

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I would be glad to recommend your shop based on my experience there.

Repair Quality

All the repairs were done well and in a timely fashion.

Customer Service

Communication was clear, timely, and accurate. All personnel were friendly, courteous and helpful.

Returned Clean