Reeley's Body Shop

4.9 (1,051reviews)
96%
1005 Meeting St,  West Columbia,  SC  29169
Bot
Shop AssistantSparkles

In operation 97 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,051)

Likely to Recommend

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Likely to Recommend

Repair Quality

I was very satisfied with, and appreciative of, the level of professionalism that I and my car received! Everybody was very courteous, friendly, and helpful! You all made it easy for me to have my car repaired! Even though I hope it does not happen often, if I ever have need of your services again, you will certainly see me!

Customer Service

Aces, All!

Likely to Recommend

Repair Quality

Pleased with the prompt service. Troy was very helpful to answer any questions.

Customer Service

Professional

Returned Clean

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Repair Quality

Good job

Customer Service

Had to call to get an update. Other than that it was good

Returned Clean

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Would absolutely refer to friends or family. Outstanding shop

Repair Quality

From start to finish we had outstanding service.

Customer Service

Outstanding

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Great service!

Customer Service

Returned Clean

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Repair Quality

It is a 10. I was totally satisfied with your service.

Customer Service

Returned Clean

Likely to Recommend

Fabulous experience!

Repair Quality

Fabulous service & my car looked wonderful!

Customer Service

Returned Clean

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Repair Quality

While it took a while to be seen for an estimate… 4 weeks, the timeline of events went well after that. Car was ready in time. Everyone was professional and friendly and helpful. You took care of all of the insurance payments and took care of the rental car return when I picked up my car. Would highly recommend your shop.

Customer Service

Everyone was helpful and knowledgeable.

Returned Clean

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Returned Clean

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Reeleys has helped me several times before. I cannot imagine going anywhere else.

Repair Quality

Reeley’s were prompt in getting to my car and getting it fixed. It looked better after they finished than it did prior to the accident.

Customer Service

The people at Reeley’s were friendly and professional. The receptionist even ran into the parking lot to secure a ride for me so that I would not have to wait. That is great service!

Returned Clean

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Customer Service

Returned Clean

Likely to Recommend

Very unlikely. I have no idea how Reeleys is as highly reviewed as it is. If anyone asks me about a repair shop Reeleys will be the number one place I absolutely will tell them to avoid.

Repair Quality

I’ll try to stay objective as possible with emotions aside. Took over 4 weeks to get the vehicle assessed. Once I arrived for assessment the guy literally took 60 seconds snapping like 5 pics and walked away saying we’ll be in touch. 6 weeks later I heard nothing, so I called them, to which they stated my name and vehicle didn’t exist in the system, but they can get me in next month for repairs. I am a traveling therapist for work and am gone 3+ months at time and I moved during this time frame. They were unwilling to take a vehicle in midweek because I am not allowed to have a rental over the weekend apparently or I’m responsible for paying for it? With traveling for work this made it difficult to get repairs without taking off work. Finally I get my vehicle in for repairs on August 19th when I finished my assignment. 3 days later I pick it up to find it wasn’t repaired. They repaired my bumper but left my brake lens destroyed and trunk scratched. I didn’t accept the vehicle. I didn’t hear back for a week so I called. The guy told me that the damage didn’t make sense and I must have done it after the fact because the only damage assessed was the bumper. At this point I felt like I was being screwed over and immediately called state farm to which they clearly reassured me that the proof is In the pictures and they don’t understand why he is claiming it to be something separate from the accident, but they will call and make sure it’s repaired. When I picked up my vehicle I 100% expected something to be wrong or be accused of fraud somehow, but the repair appeared to be fine. The scratch is still noticeable if you look close, which I am a bit peeved about but I was beyond ready to just have my vehicle back and be done. The actual repair looks decent. The man does decent work, but they need to keep him away from the phones and anything that involves human contact or customer service. Overall a terrible experience and I would not recommend Reeleys to anyone.

Customer Service

Returned Clean