Regal Collision Center

928reviews
925 Bartow Rd,  Lakeland,  FL  33801

Regal Collision Center is a family owned dealership that has been serving the community since 1976. Regal Collision Center works with any Insurance Company in order to have your vehicle repaired. Our goal is to provide high quality repairs based on the manufactures guidelines and complete the repair in a timely manner. We provide a high level of customer communication throughout the repair process including text, phone or email messaging with vehicle owners. Our collision center is gold class I Car certified as required by the manufacturers of our 5 car lines. Chevrolet, GMC, Acura, Honda and Kia.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (928)

Likely to Recommend

Repair Quality

I’ve had my car repaired here before and the paint job is always superb!!

Customer Service

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Likely to Recommend

I was told the hood to paint was over 900.00. It was service fault. The entire hood was Not repainted.. I can prove it by the imperfection on the left side of hood.

Repair Quality

They said entire hood would be painted. It was Not ! They did take the hood off.. My neighbor and I had to adjust it. You could see by the factory marks where it went.. Where it was painted looks good. If it wasn’t damaged by the repair shop, it wouldn’t have had to be done at all. First trip in busted center cap on my wheel. They did replace it .. Make sure to check your vechical before leaving. Second trip bolt was falling out of AC Compressor they replaced. Third was paint on hood messed up. Looked like bird poo when I picked up the truck but paint was rubbed off to primer. 4 trips four things messed up. I had to take the truck to Orlando to get the Air fixed. The back to Regal to get the hood fixed. I gave a 3 for the paint.

Customer Service

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Repair Quality

Customer Service

I was kept informed of steps along the way.

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Hopefully I won’t need it but if I do, this is where I would take my vehicle.

Repair Quality

They repaired my vehicle I record time and it looks like new. Roberto was very knowledgeable and gave me photos of everything that needed to be done like he told me initially. Roberto was the best! Also the lady in the office was superb too!

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Best service at a body shop we’ve EVER experienced! Roberto & the office staff kept us apprised during the entire process. We couldn’t be happier!!

Customer Service

See previous comment

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Repair Quality

Customer Service

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No problem

Repair Quality

Customer Service

No problemsok

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Repair Quality

Customer Service

Everything was good My car is.fix right Mrs.Dee allways keep my updated about my car

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Repair Quality

Customer Service

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Repair Quality

We had to wait 5 months for parts. We traded car in rather than wait.

Customer Service

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Repair Quality

Customer Service

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Always will Recommend Regal Collision & Mr. Robert Tantao!

Repair Quality

We could not be more pleased with the prompt service we received from Robert Tantao, Collision Estimator! He kept us informed during the entire repair of our 2024 Honda HRV. He displayed outstanding customer service!

Customer Service

The customer service was outstanding from the time they received our vehicle until the time we picked it up!

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Repair Quality

Customer Service

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Repair Quality

I'm still having problems with my windows

Customer Service

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No problem. Would sing the praises of Regal indefinitely.

Repair Quality

Very satisfied and pleased with the work, the finish product and the staff we were in contact with.

Customer Service

Staff very pleasant kept us informed about the progress and insurance process.

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Likely to Recommend

Would definitely recommend.

Repair Quality

I was pleased with how well things were handled. The biweekly updates were great. Dee was a pleasure to work with and even when I had an area of concern it was handled promptly.

Customer Service

Dee was great to work with and Ashley I think was her name was very pleasant too. Those ladies need a better office area. It’s a little tired and runned down.

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Repair Quality

Customer Service

Thank you

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Repair Quality

Everything came out great. If I had any questions or concerns I called and all of my questions were answered, in a timely manner.

Customer Service

Absolutely amazing

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Repair Quality

Good job and Robert was very good with replies and updates

Customer Service

Robert was very thorough and quick to reply and give me updates

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