Regal Collision Center

928reviews
925 Bartow Rd,  Lakeland,  FL  33801

Regal Collision Center is a family owned dealership that has been serving the community since 1976. Regal Collision Center works with any Insurance Company in order to have your vehicle repaired. Our goal is to provide high quality repairs based on the manufactures guidelines and complete the repair in a timely manner. We provide a high level of customer communication throughout the repair process including text, phone or email messaging with vehicle owners. Our collision center is gold class I Car certified as required by the manufacturers of our 5 car lines. Chevrolet, GMC, Acura, Honda and Kia.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (928)

Likely to Recommend

Communication is almost non existant. I know your a big dealership and you guys have alot of work. You guys need to give a better estimation when cars would be done. Also work on communication if your under staffed of need more people so customers are updated through the process.

Repair Quality

It almost took them a month for my car to be released

Customer Service

Jason told me him self that he was to busy to call me back to give me a estimate on when my car would be done. Maybe let customers know before starting a job that you are overloaded with work

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Glad to get my truck back, perfect condition

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They did a GREAT JOB!

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19 days to do 13 houes of labor

Customer Service

19 days to do 13 houes of labor

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Repair Quality

Everything was a 10 except paying. I was paying by check and the cashier in the KIA building screwed up the data entry so it was rejected. She put the routing code for the account number as well as in the proper place but denied she did anything when I asked her.

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Misty took very good care of me...very friendly,personable. Treated me like I mattered

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I have use the collision center twice and both times I was very satisfied

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Good job

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Excellent experience throughout. Car very clean upon return. It appears they took the time to buff the parts which were not part of the paint job to more closely match the newly painted parts.

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Likely to Recommend

No. Will never take a car back.

Repair Quality

Doesn't look like it was done professionally. Paint has bubbles and feels rough. Door has some places that could have been painted.

Customer Service

Could of told me from the beginning that I would have to pay out of pocket $1,000 dollars, before they started with the job.

Returned Clean