Regal Collision Center
Regal Collision Center is a family owned dealership that has been serving the community since 1976. Regal Collision Center works with any Insurance Company in order to have your vehicle repaired. Our goal is to provide high quality repairs based on the manufactures guidelines and complete the repair in a timely manner. We provide a high level of customer communication throughout the repair process including text, phone or email messaging with vehicle owners. Our collision center is gold class I Car certified as required by the manufacturers of our 5 car lines. Chevrolet, GMC, Acura, Honda and Kia.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Reviews (928)
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- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
They ruined my brand new 2017 1 month old car
Repair Quality - 0.5/5.0 -
Horrible service
Customer Service - 0.5/5.0 -
KC was horrible to me
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
See prior comments. I also recommend you all the time. Not so likely anymore
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
As a household we bring our vehicles in for anything needed. From a headlight replacement to a collision. My insurance company tried to get me to go elsewhere and I refused. I brought in a coupon for $50 off of work $500 or more. You refused it with some lame excuse. I don't care, it's only $50 to you but HUGE to me since I was hit by an uninsured driver. You do know, I can go to Jiffy Lube for a $20 oil change but we bring in our cars for everything. We trade and buy from you too. I have to say, my loyalty is tested. I'm disappointed in your collision department.
Returned Clean
My Experience - 0.0/5.0 -
Great work on my car but KC Clarke needs to be honest when contacting car insurance about completion time. I have log of texts stating my car was bear completion. I called Clarke after that, he did not call me. Car was ready then Thursday a week later than Clarke told USAA. My rental is in dispute because of this discrepancy.
Likely to Recommend - 5.0/5.0 -
I always tell people how great Regal is. It's why I requested to have my car fixed there even though they are a bit farther for me.
Repair Quality - 5.0/5.0 -
Thank you for taking care of my car and me. I know it was a long, long process but I know you were still able to get it done faster than an other place would have taken. Also, thank you for willing to work with me around my schedule. It was very appreciated.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would never recommend them to anyone.
Repair Quality - 0.5/5.0 -
I'm was very disappointed, it took over a month to get my car fixed. When I picked it up it wasn't driving right and I had to take it back the next day and then it was another 2 days before I got it back.
Customer Service - 0.5/5.0 -
I'm not going to lie the customer service was awful, no one ever called me back and when I talked to someone they always gave me a date when the car should be ready. When I called to see if it was done they kept changing the date on me. They did after 3 weeks give me a loaner car which was nasty and they never washed or cleaned it.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Very slow & would not provide a loaner.
Repair Quality - 0.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
The quality of work was good, but the service was bad, I am not sure if I would recommend anyone to come to the collision center. I am also disappointed that having been a long term customer for purchases and service, all my vehicles have been serviced by Regal, that I will be back again.
Repair Quality - 2.0/5.0 -
It took over 2 months to get our vehicle fixed. We were constantly told the wrong parts were received, the parts had not come in or more damage was found and we had to call the adjustor back. This caused us to experience over $1,000 in out of pocket expense for a rental car that we are now trying to recover from the insurance company. Having been a customer of Regal since 2001 and having bpurchased or leased 6 or more vehicles during this time I am disappointed in the service we received.
Customer Service - 1.0/5.0 -
Jason did not want to talk with us as this process went on and was constantly having his leader call to talk with us. This was not necessary, we did not yell at him, but rather than stay on top of the job I guess it was easier to pass it off.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Took too long for work to be done. Car was not fixed properly when we went to pick it up. The replacement bumper was not installed. Not satisfied with the overall process.