Regal Collision Center

928reviews
925 Bartow Rd,  Lakeland,  FL  33801

Regal Collision Center is a family owned dealership that has been serving the community since 1976. Regal Collision Center works with any Insurance Company in order to have your vehicle repaired. Our goal is to provide high quality repairs based on the manufactures guidelines and complete the repair in a timely manner. We provide a high level of customer communication throughout the repair process including text, phone or email messaging with vehicle owners. Our collision center is gold class I Car certified as required by the manufacturers of our 5 car lines. Chevrolet, GMC, Acura, Honda and Kia.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (928)

Likely to Recommend

Repair Quality

Knowing that everyone is busy, I always had a return call or text. Great customer service.

Customer Service

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Repair Quality

After my experience with regal body a couple years ago, I said I would never go back. But thanks to Robert Tantao for awesome service and turnaround on my car, I am happy.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Good work

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Very please with what they did with my car. And with the communication.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Simple process, repair completed timely, coordinated with insurance.

Customer Service

Friendly staff, easy communication

Returned Clean

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Repair Quality

Thanks

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Absolutely.

Repair Quality

Car fixed like new. All done quickly. Great service.

Customer Service

Robert was excellent and provided accurate info and timeline.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Dee was wonderful to work with. Professional, knowledgable, timely updates with a good sense of humor

Returned Clean

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Repair Quality

Customer Service

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Likely to Recommend

I wouldn’t send my worst enemy there.

Repair Quality

My car was there for over 3 months. During that time I was 5 times saying that the repairs were complete and each time the repairs were not complete. My car was thrown together and the workmanship was horrible and Shawn expected me to accept my car in worse shape than when I gave it to him. The parts weren’t put in properly, the lines didn’t line up, the pin stripes weren’t put back on, the doors weren’t aligned, the hood wasn’t centered, and the bottom of the frame wasn’t installed correctly. Each time my husband or myself spoke to Shawn or David they gave nothing but excuses. David was rude, unprofessional, and just nasty. My car was there for over three months due to his staffs poor work and he spoke to me as if I was the cause of the issues, he was extremely rude.

Customer Service

The staff is rude, unprofessional, and just nasty. They want you to except their poor workmanship and not say anything.

Returned Clean

Likely to Recommend

Repair Quality

D was outstanding

Customer Service

Great job. 10

Likely to Recommend

I would just explain my visit

Repair Quality

Customer service was good. I have had a couple issues with the repair side. For some reason I had an issue with my driver door rain guard where window would catch as it went up. Someone just pointed out yesterday that I have exposed wiring harness on door that was repaired.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Nice job it was repaired much sooner than I expected timewise

Customer Service

Nice job it was repaired much sooner than I expected timewise

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean