Regal Collision Center

928reviews
925 Bartow Rd,  Lakeland,  FL  33801

Regal Collision Center is a family owned dealership that has been serving the community since 1976. Regal Collision Center works with any Insurance Company in order to have your vehicle repaired. Our goal is to provide high quality repairs based on the manufactures guidelines and complete the repair in a timely manner. We provide a high level of customer communication throughout the repair process including text, phone or email messaging with vehicle owners. Our collision center is gold class I Car certified as required by the manufacturers of our 5 car lines. Chevrolet, GMC, Acura, Honda and Kia.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (928)

Likely to Recommend

Repair Quality

Work done and got my car back sooner than expected good job guys. Thank you

Customer Service

I'm glad to have my car back & it looks good. Took longer than I hoped, but just happy to have it back. And very clean. Thanks y'all

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Dee went out of her way to serve me

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Repair Quality

They did an amazing job fixing the damage my car had. Really happy with my car !

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Dee the person that helped me was great, very helpful. The whole process took awhile but very satisfied, thank you Dee.

Customer Service

Dee the person that helped me was great, very helpful. The whole process took awhile but very satisfied, thank you Dee.

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However, the costs have been on the higher side and I recently, decided to get a service completed at a different location due to the significantly higher quote I received. I was disappointed with how a situation was handled and level of assistance I was given when dealing with a known manufacturer defect with the Kia paint. I felt that Kia knows of the situation and the Regal Kia / Collision was purposefully trying to take advantage of the poor qualify paint and up charge me on getting it fixed.

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Good shop.

Repair Quality

Car looks and drives well considering the initial damage. Paint was matched perfectly and things appear to be well aligned.

Customer Service

Working with Dee was great. She kept us well informed on progress and was very personable.

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Repair Quality

Everything looks brand new again. They even vacuumed out my car, and shined up my tires!!

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Great service!

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Great service!

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Great service!

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People were nice but I had to wait 2 months to get my car in and then for a 3 day job took 5 days. I had to postpone my vacation 1 day

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Haven’t seen the car yet still in the service department, but they handled everything like they told me they would.

Customer Service

Look forward to seeing my car

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