Renew Collision - Lubbock
Renew Collision is a locally owned repair facility with more than 50 years of combined industry knowledge. We are dedicated to delivering exceptional customer service and high-quality repairs. We strongly believe in serving and supporting our local communities.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is the second time my family had to use Renew collision come and both times we have had nothing but professional personable, and great service. Above all the car looks great. I can’t express my gratitude to those who worked on it and those who helped me with all the those who helped me with all the service I would highly recommend to all this great place.
Likely to Recommend - 5.0/5.0 -
Highly recommended we’ve had to use them twice and both times the customer service and customer experience has been great
Repair Quality - 5.0/5.0 -
Totally reliable they did a great job with highly recommend
Customer Service - 5.0/5.0 -
Their customer service is superb. They keep you informed as to what is going on with your vehicle and when to expect it.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for the completed work on the 2020 Dodge Challenger. Great Job!!
Customer Service - 5.0/5.0 -
Everybody I speaker with was nice helpful
My Experience - 5.0/5.0 -
Thank you, was very pleased on the way I was kept updated during the whole process. Keep up the great work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They have great customer service
Customer Service - 5.0/5.0 -
Ery pleased
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Renew Collision is top notch in all areas. I hope I don’t need them again, but if that time comes, I won’t use anyone else!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
My Experience - 0.0/5.0 -
My car is not fixed yet! Why am I receiving this survey?
My Experience - 5.0/5.0 -
Great communication throughout the entire process. Quick turnaround & quality work. We are so appreciative of everyone!
My Experience - 5.0/5.0 -
It's the best service I have ever experienced and the professionalism by your team Repairs were done in a timely manner and I recommend this shop to anyone who wants repairs done Thank you so much!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
If you have to deal with car repair after an accident and the insurance, this is as good as it gets. I brought them my car, they looked at it and they gave me an estimated of damage and dealt with the insurance claim and I paid my deductible. I love the twice weekly update. The staffs are efficient and professional. They did a good job and the car looks great! They even detailed the car and that is going above and beyond. I was so please when I picked up my car. Thank you Daniel. Thank you to all the staffs.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience. Easy to work with and did a great job.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The edges of the hatch were a little rough and over all the inside of the car was dirty would have expected it to have been wiped clean but was very dirty and lots of dirt marks on the backseat upholstery
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality of work was great just would have expected the car returned in cleaner more polished condition on the inside from where people had been working / was very dirty and there was dirt marks on the upholstery in the backseat and on the backs of the front seats
Customer Service - 5.0/5.0 -
Was very nice and kept us informed of everything
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the text updates!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Awesome service!
Repair Quality - 5.0/5.0 -
I thought Renew Collision did an excellent job! The car looked great! Good service! And the way they treated their customers could not be any better! They sent me two text a week Tuesdays and Thursdays so let me know what was happening. They called if there was anything unexpected. To the person in the front in the back working with me one of them had the highest customer service skills possible. It was terrific! I would highly recommend it!
Customer Service - 5.0/5.0 -
Perfect!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great!! I swear my car looks better than before!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes