Renew Collision - Lubbock

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

They forgot to attach interior components that were disturbed during the body repairs.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Looks clean well put together and I couldn’t be happier!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Nice customer service

Repair Quality - 5.0/5.0 -

Service was in a timely matter .Everything was fixed great .

Customer Service - 5.0/5.0 -

Great

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

We had a great experience. Communication was always timely and relevant. They also got the repairs done quickly and the car looks great! I was worried about sensors - they all work perfectly!! Thank you so much!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I liked the status updated that were sent two times a week.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Appreciated the updates throughout the process!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The only negative thing is that the repairs took 2 months, but that's because there were so many repairs, so I understand. Also, I greatly appreciate y'all picking up the rental bill since the repairs took so long.

Customer Service - 5.0/5.0 -

The only negative thing is that the repairs took 2 months, but that's because there were so many repairs, so I understand. Also, I greatly appreciate y'all picking up the rental bill since the repairs took so long.

Returned Clean

My Experience - 5.0/5.0 -

Thanks for doing a fantastic job on my 2018 F150 Lariat. And finished the repairs ahead of the time that was promised.

Likely to Recommend - 5.0/5.0 -

Will definitely recommend Renew Collison Lubbock

Repair Quality - 5.0/5.0 -

Vehicle repairs look great. Invoice says all new parts are OEM

Customer Service - 5.0/5.0 -

All persons I was involved with were courteous and professional. I was also update at least twice a week, by text, on the progress of the repairs

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent repair work after hitting a cow head on at approximately 35 mph. Kept me updated twice weekly until repairs were finished. Thanks to all involved with the repairs on my Highlander!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

I will definitely refer you to friends & family. THANK YOU!

Likely to Recommend - 5.0/5.0 -

I've already told everyone who worked on my car. Renew Collision has been referred.

Repair Quality - 5.0/5.0 -

The repairs completed on my car are excellent! Daniel was courteous. David Gladman was excellent. Took great care of my car.

Customer Service - 5.0/5.0 -

Again, all staff I dealt with were friendly.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job

Customer Service - 5.0/5.0 -

Great job

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

One of the best experiences with a body shop I have ever had. Great body work, warranty and most of all the best communication!

Likely to Recommend - 5.0/5.0 -

They even cleaned the interior of my vehicle.

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Friendly professional service. Quick shop time. Great communication.

Customer Service - 5.0/5.0

Returned Clean