Renew Collision - Lubbock
Renew Collision is a locally owned repair facility with more than 50 years of combined industry knowledge. We are dedicated to delivering exceptional customer service and high-quality repairs. We strongly believe in serving and supporting our local communities.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
Not reason to recommend
Repair Quality - 2.5/5.0 -
Missed a bearing or hub.
Customer Service - 3.5/5.0 -
Had to initiate contact for updates on status
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Communication
Customer Service - 5.0/5.0 -
Staff extremely helpful
Returned Clean
My Experience - 5.0/5.0 -
I was kept updated on every step of the repair process.
My Experience - 5.0/5.0 -
I was very satisfied with everyone I came in contact with...very friendly & knowledgeable and I got great service on my car! I appreciated how quickly my car was fixed and the great job they did. Very satisfied customer!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
The work itself was solid.
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
I was disappointed with the communication during my repair. I was notified that my vehicle was ready for pickup, which caused my husband to leave work early and us to load our kids, only to find out upon arrival that the car was not actually ready and was still waiting on a part. This was not communicated ahead of time and I only learned this after noticing a chip in the taillight and asking about it. At that visit, the check engine light was also still on, and no one was prepared to explain the issue, even though it was later determined to be unrelated. Additionally, on the day the vehicle was actually ready, I received a text confirming I had already picked it up when I had not. Overall, the lack of proactive and accurate communication caused unnecessary inconvenience.
My Experience - 5.0/5.0 -
10 out of 10 service Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Loved having updates and loved my car being washed and vacuumed prior to pickup!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Y'all did an amazing job. Very pleased with the results.
Customer Service - 5.0/5.0 -
Overall great.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I had not known about this shop before. But I was impressed with everything I saw.
Repair Quality - 5.0/5.0 -
I appreciated every part of my contacts with this company. The presentation of the facility was excellent. The people involved were great. Thanks for the good work.
Customer Service - 5.0/5.0 -
The customer service was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really nice people...good job!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We thought they kept us well informed about all details. All the work was well done. Good job folks!!
Likely to Recommend - 2.5/5.0 -
Maybe
Repair Quality - 3.5/5.0 -
I dropped my truck off they fixed my truck they called me told me my truck was ready I picked up my truck.
Customer Service - 3.5/5.0 -
See first comment
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The repair process took longer than I expected. I dropped my car off for repairs on 11/13/25 and it was not ready until 12/18/25. I was provided updates about twice a week which was great. My car looks great and they did a wonderful job on the repair. I would definitely recommend.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks and sounds great again. I was initially a little put off by the text progress updates. They could be more detailed. But when I picked the car up, everything was explained to me. It was more damage than it appeared to be. I appreciate the time taken for that reason. Very happy with the results. Very happy to be in my car again. Thanks!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Best team!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job, kept me up to speed as to what was going on with my vehicle.
Customer Service - 5.0/5.0
Kept me Informed?
Yes
My Experience - 5.0/5.0 -
I appreciate the items to avoid for 30-90 minimum days presented on the brochure which were stated to protect the newly applied paint.