Richard's Body Shop, Inc

4.7 (675reviews)
100%
3041 W Lawrence Ave,  Chicago,  IL  60625
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Shop AssistantSparkles

In operation 41 years.

Family owned and operated since 1985, Richard's Body Shop goes above and beyond to provide customers with a smooth transition back to a pre-collision vehicle condition. We are certified with Tesla, Nissan, Infiniti, Hyundai, Fiat, Chrysler, Dodge, Jeep, Ram, Subaru, Kia, Volvo, Jaguar, Land Rover, and we are a Gold Class I-Car facility. Our collision center is known for it's commitment to our customers and their satisfaction.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM
GM CRN BrightDrop Fleet
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Jaguar
Jeep
Kia
Land Rover
Nissan
Ram
Rivian Fleet – Vans
Subaru
Tesla
Volvo

Reviews (675)

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Good job

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Great service! Nan is excellent!

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nan is great! So were the ladies at the front desk!

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Got the car back with a scratch and it wouldn't start, had to get it towed back

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The person I was dealing with, Non, gave me the run around numerous times. Told me he would call me back on several occasions and never did.

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I do all the time.

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Our family has been going to Richard's for a very long time. We've always been satisfied. They do a beautiful job on making any auto from little dents to major wrecks. Your car is finished immaculately. Almost smells new!

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Everyone is courteous

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Wish I had read the yelp reviews before. They did not give me an estimate before starting. Poor follow up. Would not put their guarantee in writing.

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I had to keep following up on the timing of when the car would be finished

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A bit of confusion around what I was promised versus what they could deliver, but overall a very, very good experience for excellent body work.

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Took 3 weeks but car had sustained much damage. You made it look and drive like new.

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Very fine work..I meant to tell you this..my car looks great...very satisfied

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I’ll never recommend this place.

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I had an accident and called my Subaru dealership that referred me to Richard’s. I called Richard’s, said I was paying for the damage through my insurance. They insisted on towing my car, then charged me a storage fee per day. I was not made aware of the storage fee. I picked up my car as soon as possible. The girl at the front desk was so nice. There was also a man named Eddy who was extremely impolite, wanted to make sure he was not charged any fees for using my debit card, then was on the phone very loudly complaining about some window that was broken and how he shouldn’t pay for it. My Subaru dealer referred me to this shop, but I doubt I will be coming back after my experience and having to pay $500 just to store my car.

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The girl at the front desk is super nice, but whoever Eddy is really needs some help with his customer service skills.

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No one reached out to me to tell me that the car wasn't going to be ready on time.