Richard's Body Shop, Inc

My Experience - 5.0/5.0 -

Very happy. With a bit of luck, you won't be seeing me anytime soon! But,I will refer business your way for sure. David McNair

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great service

Returned Clean

My Experience - 5.0/5.0 -

Phil is the best

My Experience - 5.0/5.0 -

Excellent service! Excellent workmanship! My car looks better than eleven it came out of the showroom! Thank you Bob and Gladys for making my experience as pleasant as possible! Love the daily updates! Also, my car was ready a full 3 days before its scheduled completion date! Couldn't believe it! Thank you!! ????????????????????????????????????????

Likely to Recommend - 5.0/5.0 -

I was very satisfied with the work performed and the simplicity of the process.

Repair Quality - 5.0/5.0 -

Car looks better than when I picked it up at the dealer! 👍🏻

Customer Service - 5.0/5.0 -

Gladys was very courteous, proffesional and on top of things!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

MIA was very helpful in expediting a rental car and general info. Juan in the repair department was helpful in explaining the reason for the delay in part shipment. Repair process took longer than I anticipated but overall happy with the end result.

My Experience - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

The work was awesome,and very satisfied with it..the servuce i got qas also very good

My Experience - 5.0/5.0

My Experience - 0.0/5.0 -

My truck was not delivered as was told that it was at Hawk Jeep. I rushed to return my rental and when I got to Hawk Jeep my truck was not there. It was delivered at 7:30 pm in the dark. I noticed witnessed by the tow truck driver that my truck had spots in the paint on the driver door. Inside the driver door the paint appears to be peeling. The back netted piece is missing from the back inside I will be inspecting my truck further in the daylight . I spoke with someone at the number on the card to Inform them of my dis- satisfaction. I am waiting a manger to call me. ASAP!

My Experience - 0.0/5.0 -

The craftsmanship was fine but I was led to believe the car would be complete Friday 2/5 then Monday 2/8 at 4:30. I arrived at 4:30 and had to wait around for about an hour and a half. I then noted that the car radio was not reprogramed. Your decision to be closed on Saturdays was also very restrictive, at least you could accept cars and deliver fineshed cars on Saturday morning.

My Experience - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 2.0/5.0 -

The service was terrible and I have no idea if they even worked on the car

Customer Service - 0.5/5.0 -

Receptionist is RUDE and borderline hostile

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Recommend

Repair Quality - 5.0/5.0 -

Excelent work

Customer Service - 5.0/5.0 -

Good job

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

Communication at the beginning was poor. It would of been nice to know weekly status instead of me calling or my insurance company calling to find out the status of the repairs

Customer Service - 4.0/5.0 -

I had no idea who would of helped me when I got my car back. Several people decided who would take care of me. No direct attention to whoever walked in the door

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Responsive!

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 2.0/5.0

Repair Quality - 3.5/5.0

Customer Service - 3.5/5.0

Returned Clean