Richies Body Shop, Inc
In operation 31 years, 26 years at this location.
We are the premier body shop for Cleveland County and the surrounding area. As a certified repair facility for Honda® Nissan® FCA® and Kia®, Richies Body Shop follows factory repair procedures, material recommendations and specifications to complete your vehicle repairs in accordance with the manufacturer's requirements. Our 20,000 square foot facility houses state-of-the-art body and frame equipment, 3 paint booths, multiple lifts, on site ADAS (Advanced Driver Assist Systems) targeting and calibration systems as well as 4-wheel alignment and tire changing equipment. Experience our difference as we combine exceptional skill with superior service. Our Mission is to provide the highest level of quality, safety-driven automobile collision repair, placing our customer’s needs and expectations at the center of our daily operations; to support and improve our community, while providing a safe, knowledge based working environment for every associate.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was so helpful and friendly. I ask for my jeep to be ready a day before I was leaving on vacation because I needed to take it for routine maintenance. They took care of the maintenance and had it cleaned up and ready to go right on schedule. Your staff is great to work with and I highly recommend your company. Thank you!!
Customer Service - 5.0/5.0 -
Everyone was so helpful and friendly. I ask for my jeep to be ready a day before I was leaving on vacation because I needed to take it for routine maintenance. They took care of the maintenance and had it cleaned up and ready to go right on schedule. Your staff is great to work with and I highly recommend your company. Thank you!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Richie’s really went above and beyond when it came to making sure my vehicle was road ready! Margie and Heather were awesome about letting me know about updates along the way. Overall, everyone I spoke with, down to the man who brought my car to the front for me, were genuinely nice with such positive attitudes. Thank you so much for taking care of my vehicle! Not to mention, my baby was nice and shiny like the day I bought it off the lot!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work and excellent customer service!!!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The only reason that I didn't give y'all a 10 on satisfaction of the repair is because the interior of my truck was left completely dirty. There is dust and grit all over the dash, center console and the seats.
Customer Service - 4.0/5.0 -
I would have liked at least some details in the text messages that I received.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Then product wasn't installed properly.
Repair Quality - 0.5/5.0 -
These were illuminating sill plates and they dont light up.
Customer Service - 0.5/5.0 -
They didn't install the kit so that it works.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast professional service.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great team to work with. Time estimate had to be extended due to parts issue but DEFINITELY worth the wait. Highly recommend this company.
Likely to Recommend - 5.0/5.0 -
See previous comments
Repair Quality - 4.0/5.0 -
Rating btw 8-9. I was confused about a setting and gave wrong answers when I discovered, they vent over backwards to run it down and not just fix it but showed me how to adjust it if I changed my mind. They are GREAT to work with.
Customer Service - 5.0/5.0 -
See above but every single person I interacted with was friendly and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Was impressed that when I dropped my car off for repairs the staff prayed before starting work This was relevant to me because no major much business or money you have if GOD is not a major factor it won’t prosper So to Ritchie’s Body Shop keep up the great work and May your business prosper for many years to come
Returned Clean
My Experience - 5.0/5.0 -
Very courteous and professional. Thanks for everything!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looks great! Yall did a really good job.
My Experience - 5.0/5.0 -
Thank you for updates on the status of my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thanks for keeping me informed. Would have liked my car back sooner though. You guys do a good job.
Returned Clean
My Experience - 5.0/5.0 -
Margie & Mike were great !