Richies Collision Center

5.0 (178reviews)
100%
29 Huckleberry Dr,  Hattiesburg,  MS  39402

In operation 23 years, 19 years at this location.

For over a 23 years now, Richie’s Collision Center has been a leading family owned and operated auto body shop in Hattiesburg, MS. As a proudly accredited member of the Gulf States Collision Repair Association, SCRS, and Safe Cars US, we have the skill and resources to give you excellent work every time. Beyond our commitment to efficient and affordable work, we also believe in giving our customers helpful, friendly and convenient service people should expect from a family business. We have helped thousands of customers over the years, and we look forward to helping you as well. Richie’s Collision Center is proud to specialize in a wide range of collision repair services, including aluminum repair, paint, calibrations and alignments. We also do paint repair fiberglass, carbon fiber. Certifications inc. I-CAR Gold, ProFirst (Honda/Acura), Assured Performance (Hyundai, Kia, Fiat, Chrysler, Jeep, Dodge, Ram), GM, Ford & Ford Aluminum, and much more.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
GM
Honda
Hyundai
I-Car
Infiniti
Jeep
Nissan
Ram

Reviews (178)

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Repair Quality

Thank y’all!

Customer Service

great work!

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Absolutely! Glad the Nissan dealership sent me

Repair Quality

Excellent communication and great result

Customer Service

Great communication

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Everyone was very helpful and kept us updated along the way.

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My Experience

Thanks for making my otherwise dreadful experience (because of insurance litigation) a smooth one and providing EXCELLENT customer service! Y’all are the best!

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Returned Clean

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When making referrals, I typically offer an assurance of exceptional service and a commitment to completing the work to satisfaction. Unfortunately, based on my recent experience, I cannot express full confidence in guaranteeing this outcome. That said, I must acknowledge that the cosmetic repairs were executed with commendable precision, resulting in an aesthetically pleasing outcome. In the event of a referral, I would emphasize this aspect. It is worth noting, however, that while the paint job is expected to be of high quality, there may be a possibility of oversight in certain areas.

Repair Quality

The primary objective for the repairs was to rectify the windshield wiper motor, in addition to addressing cosmetic concerns. The Windhshield wiper motor is not fixed and still leaks fluid. It is worth noting that the cosmetic repairs and paint application were executed proficiently, resulting in an aesthetically renewed appearance.

Customer Service

Regrettably, after a period of almost two months following the acquisition of the vehicle, an incorrect part was procured, leading to a delay in the completion timeline. The windshield wiper motor remains unresolved, resulting in fluid leakage. Assurances were provided that any persisting issues would be addressed under the guarantee, with a commitment from a representative to retrieve the vehicle. However, upon reporting the unresolved concerns, we were instructed to return the vehicle to the facility. Nonetheless, I find myself profoundly dissatisfied with the level of service and communication demonstrated throughout this process. This sentiment is compounded by the substantial nature of the insurance claim, which amounted to nearly $11,000. The inconvenience of having to return, particularly given that I reside 40 minutes away along with the aforementioned are the reasons for dissatisfaction with services.

Returned Clean

My Experience

Excellent service, start to finish. Would highly recommend.

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Great job! Car looked great! Nice, friendly, professional staff!

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Ecxcellent service! Would highly recommend!

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Loved working with Richie’s

Customer Service

Fabulous

Returned Clean