Rick Case Collision Center
In operation 20 years.
STATE OF THE ART COLLISION REPAIR SHOP. WE REPAIR MOST MAKE AND MODELS. WE ACCEPT MOST INSURANCE COMPANY CLAIMS. ALL WORK GUARANTEED FOR AS LONG AS YOU OWN THE VEHICLE. CERTIFIED HONDA, MASERATI, HYUNDAI, KIA, GENESIS, VW COLLISION REPAIR SHOP. WE OFFER FINANCING IF NECCESSARY.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- French
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 0.5/5.0 -
I wnet back to Rick Case due to past experience... first time was exactly the opposite to current experience. I doubt that I will be back or recommend this shop. The only thing that I can positively say is that Elvis own up to the case and has been essential getting these issues corrected. Thanks Elvis
Repair Quality - 1.5/5.0 -
Work had several defects that shouldn't have happened! has to return the car for re-work
Customer Service - 5.0/5.0 -
Elvis took really good care of my situation
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great costumer service!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Elvis did an excellent job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jennifer was extremely good in keeping us communicated on the status of the vehicle. The âcheckinâ of the vehicle process with her was perfect. She was waiting for us, had all of the paperwork ready, did the walk through with us and gave us an estimated ready date.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
You did not keep the promised delivery date and we had to completely rearranged our schedule. Driving our kids back to Orlando Sunday night as they had come down to pick up the car Friday. Despite being told we could get a rental, that was not at all possible when we asked the only lady who picked up The phone Saturday and the gentleman who was in charge and had told us just to request it was nowhere to be found and did not return our calls until Monday, when it was too late. We had to call today, Wednesday to find out that the car now was ready. Donât feel your company really cared.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Both the electric mirrors did not work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
My vehicle had damages to it that occurred during the time it wasnât in the shop.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Your associate Jennifer was incredible!