Rick Weaver Buick GMC Collision

4.9 (352reviews)
96%
1128 W. 12th St Erie, Pa 16501,  Erie,  PA  16501

14 years at this location.

We've been repairing vehicles for more than 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Rick Weaver Collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in all areas.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (352)

Likely to Recommend

Repair Quality

My car looks great and Cody is amazing

Customer Service

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Best by far, awesome work

Repair Quality

Great job

Customer Service

Awesome

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Repair Quality

Customer Service

My Experience

Employees were very pleasant & repairs were quick and painless. My car was returned to me spotless and in perfect condition. Highly recommend Rick Weaver Collision!

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Repair Quality

Customer Service

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Repair Quality

Very happy with the work so far. All employees were great from start to finish

Customer Service

My Experience

I can’t say enough good things about GMC - I’ve always had a great experience. I can’t thank Brent Jones enough for recommending me to have GMC take care of my car!! He has always been so incredible! I also want to thank Cody at the Collision Center for all his help and for being so kind especially during a time that is so frustrating. To those who repaired my car and cleaned it out so nicely for me to come back to, thank you so much!!!

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Repair Quality

Customer Service

Likely to Recommend

I've already told family & friends what a great experience I had with Rick Weaver Body Shop. These folks really CARE about doing the job right!

Repair Quality

I can't say enough good things about this terrific team. They are truly empathetic to an emotional & traumatic situation that fortunately had no injuries. The job is totally perfect and I have told my friends all about this professional contact!!

Customer Service

As I said, this group of professionals would be tough to beat with their kindness and caring for the customer!

Likely to Recommend

Repair Quality

Excellent Service, Excellent workmanship.

Customer Service

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Customer Service

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They did a great job, were thorough, helpful, true professionals.

Repair Quality

Car looks great - appreciate the work the team put in to making the car look like it did prior to the vehicle accident.

Customer Service

kept me in the loop the entire time, when things didn't go as planned, they immediately notified me.

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Repair Quality

Customer Service

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Repair Quality

Great work! Would definitely use them again.

Customer Service

Returned Clean

Likely to Recommend

I can't recommend Rick Weaver's Body Shop to family and/or friends. I will pass along my story as I have in the Comments in this Survey. I only picked Rick Weaver Body Shop as this is close to my son's work "George Winston, the Plumber's on Plum street." He drives the vehicle most of the time back and forth to work. George Winston are big Customers of Rick Weaver Service for their fleet of vehicles. So, the experience at the Body Shop was a big let down.

Repair Quality

Currently, I'm giving Rick Weaver Body Shop a 1 (Dissatisfied). There were two (2) issues that I discovered. Contacted them on Monday, April 15, 2024 to get items Resolved. #1. The Spare Tire Wheel Lock located on the bumper was missed. (I will be contacting State Farm to get that resolved. Rick Weaver should have asked themselves why is there a hole to the right of the license plate looking like something is missing. Very unprofessional not to bring this issue to the Customer's attention.) #2. Trim on top of tailgate was not secured properly. (That was corrected on Monday, April 15, 2024 by Rick Weaver.) Rick Weaver will not get a better score until ALL items have been corrected.

Customer Service

When dropping off the vehicle, everything seemed great. I asked when the vehicle would be ready. Office staff stated April 16, 2024. I got a call on April 12, 2024 (Friday afternoon) at 2:35 PM that the vehicle was ready for pickup. (It would have been nice for them to get me a call the day before to give me a heads up that the vehicle would be ready for pickup on Friday. I had to leave work early as I normally work till 5 PM and I'm on the opposite side of Erie from the Body shop.) I picked up the vehicle. After picking up the vehicle, I got a phone at 3:28 PM to come back to the Body Shop to sign some paperwork that they forgot to have me sign. They were in too big a hurry to get paid. Rick Weaver Body Shop are supposed to be professional. I think they dropped the ball twice. First, on not getting the job total complete. Second, on the Customer Service end (both paperwork and me having to call to fight to get the Spare Tire Lock installed on the bumper.)

Returned Clean

Likely to Recommend

Repair Quality

Job is absolutely perfect and got my truck back ahead of schedule

Customer Service

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Repair Quality

Repair took way longer than expected.

Customer Service

Mike Merlin was very knowledgeable and helpful.

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Returned Clean

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Returned Clean