Rick Worley & Son, Inc

4.9 (620reviews)
99%
6413 Hwy 41,  Ringgold,  GA  30736
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Shop AssistantSparkles

Rick Worley and Son, Inc. is a family owned business that has been serving our community for over 30 years. We provided high quality repairs in a timely manner. Our customer service is next to none. We love our customers! We are a fully equip collision repair facility with state of the art equipment to repair vehicle back to pre accident condition. Everyone at Rick Worley and Son, Inc., the painter, body techs, and estimators are platinum certified through I-car training and continuation classes each year. This makes our shop a Gold Class shop. It is important to stay up to date with all the changes in the industry. We are partnered with Enterprise rental car to have vehicles on site at all times to make the process easier for our customers, it's our one stop shop motto. No more getting picked up, dropped off, or bothering friends or family. We have 24hr towing. We give a lifetime warranty on all paint and body work.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (620)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, often noting their vehicles looked brand new or like the damage never happened. Many highlight the exceptional customer service, describing staff as kind, professional, courteous, and respectful. Timeliness is frequently commended, with several customers noting repairs were completed ahead of schedule. A standout highlight across reviews is the unexpected detailing of vehicles inside and out upon return. Regular communication and updates throughout the repair process are widely appreciated. A few customers noted improvement opportunities they mentioned directly, including more proactive communication without needing to call for updates, timely start of repairs once vehicles are dropped off, and thorough quality checks before vehicle release.
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"Rock Worley and Son went above and beyond with their service. I got my car back completely clean, repaired, smelling fresh. The staff is so kind too. I had the best experience!"
"... personable, patient with questions and professional. The vehicle wasnt just repaired, it was cleaned inside and out before being returned. Highly recommend!" Read more
"You can't tell there was ever any damage, they fixed it better than new. I will never us anyone else."
"Not only did they make our car look like new where the damage was, they also detailed the inside of the car, too!! I would 💯 recommend Rick Worley ..." Read more
"... company it is how you handle issues that come up. Rick Worley & Sons took care of all my concerns and made it right. Thank you for taking the time to address the issues." Read more

Likely to Recommend

Repair Quality

Very happy with the repair. It looks great and was thoroughly detailed and cleaned.

Customer Service

Likely to Recommend

We recommend all our associates. To Rick, there is no other company. I trust with my vehicles.

Repair Quality

Excellent, our car looks brand new and shiny.

Customer Service

We have been bringing our cars 🚗. 25 years to Rick.

Likely to Recommend

Repair Quality

Highly recommend

Customer Service

My Experience

The lines look really good where the doors were replaced. Im very happy with the match-up of the paint as not sure a trained eye could catch any difference in shade. You gave me a clean, put together vehicle and was very happy to get back in it. Everyone with whom I came in contact with was very pleasant and very nice to work with. Everyone helped to make it a pleasant experience. Thank you RW & S

My Experience

Very professional

Likely to Recommend

I am new to the area. This is the first autobody shop that I went to and this will be the last autobody shop. I would recommend them and go to them from now on.

Repair Quality

Jenna and Loretta were awesome very friendly. Kept me up-to-date on my vehicle. I am very satisfied with the customer service I received.. I would recommend Rick Worley and Son and if I need any work done, I would be going there from now on.

Customer Service

The customer service was great. Jenna and Loretta kept me informed every step of the way.

My Experience

They did a fantastic job with my daughters from start to finish. Great service, fantastic communication during the repair process, and they even took care of my rental for me.

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Repair Quality

They did a fantastic job on the repair

Customer Service

They communicated great from the beginning to end of the process

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

So kind and communicative!

My Experience

I loved getting updates all along.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Worley’s did good work and kept me updated regularly on the progress

Likely to Recommend

Repair Quality

They did a good job and very fast on completing the job

Customer Service

They kept me informed by text

My Experience

They did an absolutely amazing job with car and the customer service was 5 star.

Likely to Recommend

Already recommended

Repair Quality

Amazing job

Customer Service

Best customer service ive ever experienced

My Experience

Great job with the repairs and you returned my truck washed and shined. Thank you so much. We would recommend you to anyone needing repairs.

Likely to Recommend

Would recommend them to anyone needing repairs to their vehicle

Repair Quality

Everyone was friendly and professional. The Truck came back to us in tip top shape!! Great company.

Customer Service

Great communication from Rick Worley and Soms

My Experience

Repair looks great. Very communicative. Glad you handle all the insurance interaction.

Likely to Recommend

Repair Quality

Good service and communication

Customer Service

Good

My Experience

Customer service and feed back was fantastic.

Likely to Recommend

Repair Quality

Loretta and team were great. The shop communicated the process better than I expected. Repairs looked great.

Customer Service

Likely to Recommend

Repair Quality

Great experience and workmanship

Customer Service