Rick Worley & Son, Inc

4.9 (620reviews)
99%
6413 Hwy 41,  Ringgold,  GA  30736
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Shop AssistantSparkles

Rick Worley and Son, Inc. is a family owned business that has been serving our community for over 30 years. We provided high quality repairs in a timely manner. Our customer service is next to none. We love our customers! We are a fully equip collision repair facility with state of the art equipment to repair vehicle back to pre accident condition. Everyone at Rick Worley and Son, Inc., the painter, body techs, and estimators are platinum certified through I-car training and continuation classes each year. This makes our shop a Gold Class shop. It is important to stay up to date with all the changes in the industry. We are partnered with Enterprise rental car to have vehicles on site at all times to make the process easier for our customers, it's our one stop shop motto. No more getting picked up, dropped off, or bothering friends or family. We have 24hr towing. We give a lifetime warranty on all paint and body work.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (620)

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I was treated with respect and with concern. I would recommend Rick Worley & Son to others in need of a repair.

Repair Quality

The team members that assisted me were very professional and personable. They showed a general concern for me as a customer. Jamie conducted the estimate. I was updated on Wednesday's as to the status of the repair by Izzy. I was also contacted by Izzy and Loretta on what was needed at the time of the pickup of my vehicle. Additionally, my vehicle was returned to me "clean" which is a nice touch! I will use Rick Worley again if in another auto accident.

Customer Service

Excellent customer service!

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It is hard to find good, professional service like this.

Repair Quality

Looks good as new. Such a relief to see it looking nice again.

Customer Service

Always kept informed of progress.

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Staff was great and the car looked good. My only issue was the amount of time from the time of damage to get the car into your shop for repairs.

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Returned Clean

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Returned Clean

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I had an outstanding experience with Rick Worley & Sons Company. They repaired my car bumper with perfection. Their staff was helpful and congenial. They go out of their way to accommodate your schedule for service and pickup. They care about you! They are the Best!

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Looks really good ded a good job

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The right front fender needed to have a touchup of the paint.

Customer Service

I asked Rick Worley people to do that, and I would pay for it out of my own pocket,

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When we picked the car up yesterday at home we noticed the buttons for the gas tank and hatch were pushed up . This was not completely an over sight of Rick’s but the person they sent it to for cleanup/inspection should have notice when they put gas in it.

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5 times i spoke to someone in person, called and put it in a e mail that my car had a wobble that started after i was hit and it still has the wobble.

Customer Service

same

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Definitely recommend Rick Worley and Son

Repair Quality

Great service, kept me updated on everything that was going on. Would definitely recommend Rick Worley and his crew.

Customer Service

Great customer service, Izzy keep me updated on everything.

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The quality of the repairs I would give a 10 . The problem was I had no communication on how long it would take to get parts in. My car was there 5/28 until 8/ 22?.Allstate dropped me after 30 days. So l was out of pocket over 800 dollars. I had no idea it was going to take this long.l was calling ever other day and then weekly all I was told was waiting on parts. Finally talk to dude named ISSE? It should be ready by the 7th of August . Well I got it back on the 22? Allstate recommend your shop for repairs. But ISSE. Was the only one that would call me. After 2 months waiting

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Returned Clean