Rick Worley & Son, Inc

4.9 (620reviews)
99%
6413 Hwy 41,  Ringgold,  GA  30736
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Shop AssistantSparkles

Rick Worley and Son, Inc. is a family owned business that has been serving our community for over 30 years. We provided high quality repairs in a timely manner. Our customer service is next to none. We love our customers! We are a fully equip collision repair facility with state of the art equipment to repair vehicle back to pre accident condition. Everyone at Rick Worley and Son, Inc., the painter, body techs, and estimators are platinum certified through I-car training and continuation classes each year. This makes our shop a Gold Class shop. It is important to stay up to date with all the changes in the industry. We are partnered with Enterprise rental car to have vehicles on site at all times to make the process easier for our customers, it's our one stop shop motto. No more getting picked up, dropped off, or bothering friends or family. We have 24hr towing. We give a lifetime warranty on all paint and body work.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (620)

My Experience

Kept me informed, delivered when promised, found damage hidden i did not see, very friendly

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job! Thanks 😊

Customer Service

My Experience

Great experience and expectations!

My Experience

Likely to Recommend

Absolutely recommend!

Repair Quality

Professional and friendly service throughout the whole process of having our vehicle repaired.

Customer Service

Very friendly and helpful

Likely to Recommend

Your work was excellent concerning the actual repairs but obviously, someone was not truthful when they said that the parts were on hand and for me to drop off my vehicle.

Repair Quality

Customer Service

Initially was told that parts were at the shop and to drop my car off. This was told to Allstate who then advised me to drop the car off for a quick repair avoiding multiple weeks awaiting parts to arrive......... Not true, it was in your shop for 6 weeks.

My Experience

Quality work from a professional and friendly staff.

My Experience

Likely to Recommend

Repair Quality

The people were friendly and professional. They did a fantastic job. Everything matched up and you couldn't even tell ihe bumper had been replaced. They even went the extra mile and washed my truck.

Customer Service

Everyone we spoke to was friendly, knowledgeable and professional. They took the time to ensure we knew what they were going to do and what I could expect.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The paint job was unacceptable. There are scuff marks on my car where there were none before.

Customer Service

Returned Clean

My Experience

Very satisfied with job. Good work, if I any other repairs I will definitely use your services again.

My Experience

I appreciate they took the time to wash my car before giving it back to me. I also appreciate the text updates. I am very satisfied with the service I received.

My Experience

Everyone was very professional. When I arrived I had to wait, while the front desk assisted another customer, but I was greeted and informed that someone would be with me shortly. Great customer service

My Experience

I love how you communicate and your professionalism

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Took WAY too long for the repair and after the first date promised passed, we were given a second date. After that date passed, we were never given another date. We had to call to determine whether or not we could pick up the car.

My Experience

Love the text messages.