Rick Worley & Son, Inc

4.9 (620reviews)
99%
6413 Hwy 41,  Ringgold,  GA  30736
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Shop AssistantSparkles

Rick Worley and Son, Inc. is a family owned business that has been serving our community for over 30 years. We provided high quality repairs in a timely manner. Our customer service is next to none. We love our customers! We are a fully equip collision repair facility with state of the art equipment to repair vehicle back to pre accident condition. Everyone at Rick Worley and Son, Inc., the painter, body techs, and estimators are platinum certified through I-car training and continuation classes each year. This makes our shop a Gold Class shop. It is important to stay up to date with all the changes in the industry. We are partnered with Enterprise rental car to have vehicles on site at all times to make the process easier for our customers, it's our one stop shop motto. No more getting picked up, dropped off, or bothering friends or family. We have 24hr towing. We give a lifetime warranty on all paint and body work.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (620)

My Experience

My car looks GREAT!!! Thank You!!!

My Experience

Had my car for 2 weeks and did not complete the work.

My Experience

My Experience

My Experience

Great, friendly, professional people. Clearly communicated with me every step of the process and turned out a great repair job!

My Experience

Car is beautiful. Thanks for taking such good care of it.

Likely to Recommend

Repair Quality

Took 2 and 1/2 months and that about killed me….but I know that part wasn’t all y’all’s fault. And I’d rather it take longer if done right. Thank you so much!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Had a hard time reaching you by phone. The texts I received were helpful.

Likely to Recommend

Repair Quality

You did an awesome job on my car. I am so glad to have my car back. Thank you. God bless.

Customer Service

Everyone was friendly.

My Experience

My Experience

Got the car back in a timely manner. The folks answering the phones were very helpful.

Likely to Recommend

The first folks I would call if I have a need

Repair Quality

Very happy with the repairs. The customer service was exceptional. Thanks

Customer Service

Very happy!

Likely to Recommend

Repair Quality

Very good work.

Customer Service

Parts slow to arrive, time frame for completion suffered.

Likely to Recommend

Repair Quality

Customer Service

My Experience

It was not their fault but not having my car for almost 2 months was terrible. This was due to not being able to get a part. The work was fine.The office people I talked with were nice.I just cannot say I enjoyed being wirhout my car 2 months.

Likely to Recommend

I got at least 3 different texts on different dates the car would supposed to be finished.

Repair Quality

Customer Service

I realize it was not your fault but I didn't like my car being there almost 2 months.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

It was very painless on dropping off my truck and picking my truck up. Very professional staff and work done on my truck was perfect as well. Thanks,

My Experience

You did a wonderful job! My car looks new again! Thank you so much. I will recommend your shop to anyone that needs any body work done!

Likely to Recommend

But they need to work on their customer care.

Repair Quality

The car looks amazing

Customer Service

I couldn’t get the girl that answers the phone, to call me back, I called 3 times. Each time it was the same question to see if they were going to change the oil gasket, which was the reason I took it in, in the first place, and water leaking. Then they found all that damage from where I had hit the curb. The girl would say each time !I will call you right back! And never call! That is very unprofessional! But the repairs were amazing!

Likely to Recommend

Repair Quality

Customer Service

Long time for repair

My Experience

We are very pleased with the work done on the car! It looks brand new!