Rick Worley & Son, Inc

4.9 (620reviews)
99%
6413 Hwy 41,  Ringgold,  GA  30736
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Shop AssistantSparkles

Rick Worley and Son, Inc. is a family owned business that has been serving our community for over 30 years. We provided high quality repairs in a timely manner. Our customer service is next to none. We love our customers! We are a fully equip collision repair facility with state of the art equipment to repair vehicle back to pre accident condition. Everyone at Rick Worley and Son, Inc., the painter, body techs, and estimators are platinum certified through I-car training and continuation classes each year. This makes our shop a Gold Class shop. It is important to stay up to date with all the changes in the industry. We are partnered with Enterprise rental car to have vehicles on site at all times to make the process easier for our customers, it's our one stop shop motto. No more getting picked up, dropped off, or bothering friends or family. We have 24hr towing. We give a lifetime warranty on all paint and body work.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (620)

My Experience

My passenger side door don’t open after y’all worked on it…. I’m bringing it back on Monday hopefully we can have it fixed pretty quickly

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My Experience

Great job on vehicle!! Excellent service!

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I am sure they're good they just needed more to work on then what my truck needed I think my truck was probably paid less attention to because it was not tour Plum up

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Everybody was as nice as they could be but my truck rides worse now then it did

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told me 3-4 working days, took 7 and no ever called to inform me of why so I called them daily starting 3rd day!

My Experience

Awesome work guys!

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the car looks beautiful and every one was very pleasant to work with.

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My car is back like it was and I’m very very happy about thanks Rick Worley n Son great job and thanks Mrs kathy for keeping me posted about my car. Very Polite and so nice thanks again

Customer Service

Returned Clean

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Repair was done well, but never got a supplement emailed to me.. and they had forgot to order the windshield..so it stayed 2 weeks longer for them to get one... Also it would have been nice for them to wash it.. flowers all in the bed from them having the cover rolled up.. .. but the nice ladies in the office kept me in the loop with the windshield..

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You would be very satisfied on the job

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Did an awesome job very satisfied i Recommend anybody to these people They do a very good job and take care of the problem

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Great job.

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The workmanship is first quality. The labor charges are half the price of most dealerships.

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Staff is courteous, helpful, & explains every thing very well. They take pride in the high quality workmanship and I can tell that in the work that was preformed.

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The bodywork looks good, but the cleanup and the additional charge for using my credit card totally unacceptable to me.

Repair Quality

The bodywork and paint looks good and Neal assured me that all the repairs were done properly so I take his word for that. However my car was not nearly as clean as when I dropped it off, the rubber inside the rear passenger door, had overspray and fingerprints in several areas. All my presets were different from when I brought it in, the drivers seat way back.I expected everything to be like when I brought it in, silver dust on the carpet in a couple places. I didn't like the fact that my car sat outside beside the road for days after while waiting on a molding, I was really disappointed with the additional charge for using my credit card. Neal and the girls up front were very nice. I was very disappointed in the lack of cleanup and respect for a paying customer's property, to me that's just as important as the repairs themselves. I expected my car to be as clean as when I brought it in, I thought maybe someone would notice and return it the same way. Thats not what I got. I would again say thank you to Neal and the Ashley they were very courteous and nice.

Customer Service

Neal and Ashley were very nice, very disappointed with the additional charge for using my credit card.