Rick Worley & Son, Inc

4.9 (620reviews)
99%
6413 Hwy 41,  Ringgold,  GA  30736
Bot
Shop AssistantSparkles

Rick Worley and Son, Inc. is a family owned business that has been serving our community for over 30 years. We provided high quality repairs in a timely manner. Our customer service is next to none. We love our customers! We are a fully equip collision repair facility with state of the art equipment to repair vehicle back to pre accident condition. Everyone at Rick Worley and Son, Inc., the painter, body techs, and estimators are platinum certified through I-car training and continuation classes each year. This makes our shop a Gold Class shop. It is important to stay up to date with all the changes in the industry. We are partnered with Enterprise rental car to have vehicles on site at all times to make the process easier for our customers, it's our one stop shop motto. No more getting picked up, dropped off, or bothering friends or family. We have 24hr towing. We give a lifetime warranty on all paint and body work.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (620)

Likely to Recommend

They ate friendly and professional!

Repair Quality

Had my car for less than a week and fixed it perfectly! Can't even tell she was sideswiped!

Customer Service

Kept us in the loop of what was happening to the car!

Likely to Recommend

Not happening

Repair Quality

They don’t finish jobs stated that they didn’t repair it due to insurance stating it wasn’t from the accident but same side an area of impact, body lines are nothing short of horrid I have pictures, driver side has a finger width and passenger side has maybe 3 peices of paper width very noticeable. They do not update owner even when asking they will only update insurance who is not responsible for your car payment. They don’t wasn’t to fix they prefer repairs if they can. Cheap, bad communication, state they will provide you will estimate they don’t they then say they will email and don’t they say they will call you back with answers to your questions they don’t. I would definitely avoid them.

Customer Service

They do not update owner at all through any portion of process as they promise they do not call back with answers as they state

Returned Clean

Likely to Recommend

Repair Quality

Wonderful communication awesome repair work

Customer Service

Returned Clean

Likely to Recommend

I will most definitely recommend them.

Repair Quality

I am very pleased with the work.

Customer Service

Very pleased

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My truck looks great and detailed better than the dealership

Customer Service

Likely to Recommend

Repair Quality

I was told 1 day for repairs. One week later, you called and said it would be ready about 2:00 and you would call me. Nobody called so I came at 3:45. It still was not ready. The next day I came to get it, and one of the damaged parts had not been replaced. Also, several of the trim pieces were loose. I was told you would reorder them. I was called and told you had them and it would take 15 to 20 minutes to replace them. I came back, waited one hour, and one was replaced, but the others were still loose.

Customer Service

I was told numerous things that were not true. How long it would take, when it would be ready to pick up, and what would be done.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great servi

Customer Service

Great services

Likely to Recommend

Repair Quality

Excellent communication; fast repair

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very professional. Quality work. Friendly people and great service!

Customer Service

Excellent customer service!

Likely to Recommend

I've already been bragging about your service to friends and family.

Repair Quality

The whole process was well organized and the end result was perfection!

Customer Service

3 days from drop off to pick up. Amazing! AND you washed and detailed the interior too! THAT went way beyond expectations.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Repair work and communication was great.

Customer Service

Likely to Recommend

Repair Quality

Very kind and thoughtful. Would recommend them without hesitation.

Customer Service

Made me comfortable, and through with what need done and the cost.

Likely to Recommend

Repair Quality

Very pleased.

Customer Service