Rickenbaugh Collision North
In operation 82 years, 4 years at this location.
Rickenbaugh has been in business since 1944. We are a state-of-the-art collision repair center with the latest in equipment, tooling, and OEM training. We are certified by close to 20 automobile manufacturers and only repair cars to OEM specifications. Our customers are our ONLY priority, and we only care about repairing your car one way: the correct way.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I felt they did a very good job & I’m pleased with the way my car looks. Everyone was very kind & professional. The cost to do the work was more than I was originally told but once they explained why then I understood. Thank you.
Customer Service - 5.0/5.0 -
Very nice & professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
WeI really appreciated the updates that Dawn provided us throughout the collision repair
My Experience - 5.0/5.0 -
Looks great, thank you so much!!
Likely to Recommend - 3.5/5.0 -
I didn’t have significant damage, and my expectation was to have my car back in two weeks. It turned out to be five weeks. One issue was not calling me right away when they did not hear back from the insurance. I had to call my insurance to find out what the delay was. The other delay was not fully capturing the damage I believe, was done from the hit-and-run. I mentioned the hub and the tire, but it wasn’t included in the first or second assessment to the insurance company. A third request was required to the insurance company. It was finally approved. I kept hearing from Rickenbaugh that my car was at risk from being totaled with the damage getting to a certain amount. When the appraiser of the insurance company called me he said we were far from being totaled. I’m not sure why this was mentioned from Rickenbaugh and causing undue concern. The unfortunate part of the delay was I was paying for a midsize car over with the insurance would cover for the compact. I had asked her if they would pay for the rental car or provide a car and they said no. After what was going to be another delay to get the alignment through a whole weekend that’s when they mentioned they would cover the rental car and I appreciate that. overall the work looks good. I really appreciate being able to drop off the enterprise, rental car to Rickenbaugh and picking up my car. The process was very smooth and fast.
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would definitely recommend you!
Repair Quality - 5.0/5.0 -
I had the best experience with you — thank you!! Timely, friendly, and under budget from the quote received! Couldn’t ask for more!
Customer Service - 5.0/5.0 -
Fantastic and exceeded expectations!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
ALWAYS TAKE GREAT CARE OF US
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Dawn was awesome. She keep me updated and was very helpful.
My Experience - 5.0/5.0 -
Great people, good service and communication.
My Experience - 5.0/5.0 -
I appreciate all of the hard work done to get my car back in great condition!
My Experience - 5.0/5.0 -
Dawn was a great communicator and completely knowledgeable about the process. Our car ended up at the Volvo dealership for final touches. We recommend in the future that you wash the cars externally and clean (notes from tow driver were in the car, tow cover etc) internally if possible.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Your staff is amazing! Always pleasant and explained very thing until I understood.
Returned Clean
My Experience - 5.0/5.0 -
Outstanding job! Repair is flawless and service was great from start to finish!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Truck looks great!
Customer Service - 5.0/5.0 -
Staff did a great job!
Returned Clean
My Experience - 5.0/5.0 -
Raelene was awsome. She did a fantastic job with estimating the cost for the repair and kept me informed on the progress. I love that Richenbaugh works with enterprise car rental - calling them to pick me up and i was able to return the car rental at Richenbaugh and they took car of calling the rental co to get the rental car. The job on my vehicle was 100% top notch professional - my car looks awesome. I’ve already recommended your company to a friend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had a pretty good experience there Dawn and the rest of the staff were very freindly professional and knowledgeable Would recommend their services to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was with you guys for 90 days with the gm strike . Marlene and Rae went above and beyond w keeping me updated and also just dealing with my impatience. I am glad I have my car back and this team and location is definitely 5 star! You guys rock!