Rickenbaugh Collision North
In operation 82 years, 4 years at this location.
Rickenbaugh has been in business since 1944. We are a state-of-the-art collision repair center with the latest in equipment, tooling, and OEM training. We are certified by close to 20 automobile manufacturers and only repair cars to OEM specifications. Our customers are our ONLY priority, and we only care about repairing your car one way: the correct way.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 1.5/5.0 -
Only if it was close and no other good options.
Repair Quality - 1.5/5.0 -
Paint has minor bubbles in it which I’ve never had a body shop deliver before and I had to point them out versus the quality check finding it. Also damage was done during repairs and shop is ignoring me for a month to get it fixed.
Customer Service - 1.5/5.0 -
Very slow response to emails etc. typical was a week delay. Been a month of no response regarding fixing damage the shop did.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
Car returned dirty. Scratches on the hood that were not there before.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Stop
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
The quality of the work was fine The quality of work was fine but we wer told it would be done on Tues the second week. It wasn't until the next Tuesday.
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
There were some miscommunications from Yvette about the cost of the repair, and I did not receive weekly updates from her about the status of the repair.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already recommended to a friend!
Repair Quality - 5.0/5.0 -
Pricier than what i had hoped for but high quality work!
Customer Service - 5.0/5.0 -
Rae and Larry were awesome in helping me with my car! So friendly, patient, and understanding. I really appreciate their support and guiding me through my car repair. Communication is a bit challenging - I had to proactively follow up several times but once I had contact with a rep, they were very helpful.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Good job on the body work
Repair Quality - 5.0/5.0 -
Did a fantasic job
Customer Service - 3.5/5.0 -
The communition can be better and same with calling back
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
The repair work was great. It took a really long time, but it appears that everything was fixed. However, Rickenbaugh Collision North is still holding monies owed to me, weeks after picking up my vehicle. They knew the amount they'd owe me and they keep dragging their feet on paying it to me, even though my insurance company paid then directly and they knew exactly how much they'd owe me, weeks before I picked up my Escalade. They also probably took at least a month to return funds on my husband's truck that insurance paid them directly when we weren't even having them do the hail repair. Why is my money being held hostage?
My Experience - 5.0/5.0 -
This is the second time my car has been repaired there. That's why when the accident happened I took my car there without hesitation. Thank you it looks brand new again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
While it took a little longer than expected, the end result was pretty close to perfect and I’m the one of the most detail oriented perfectionists.
My Experience - 5.0/5.0 -
Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome service on my Tacoma. They went above and beyond on the repair. Mike was on point making sure OEM parts were used and did extra maintenance on his own time to make it good! I appreciate that.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dawn did a fantastic job with making sure the entire process ran smooth and was easy to understand.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Length of time needed. Part of this was due to insurance yet I had to have the truck back by a certain date and mad to force the return of the truck prior to completion. Now I need to bring the truck back for another week of repairs. What was done was above and beyond but I believe some of the rest could have been completed while the truck was there
My Experience - 5.0/5.0 -
Absolutely completely satisfied your team new how much I love my truck and he has been very well taken care of so you took very well care of him too