Rickenbaugh Collision Repair Center
In operation 82 years, 31 years at this location.
Rickenbaugh Collision Center is a family owned company and part of the Rickenbaugh Automotive Group. We have been servicing the Denver metro area since 1944. With a customer service first approach, we treat the needs of each individual customer with paramount concern. Our goal is to get your car back to pre-accident condition while maintaining the highest level of customer trust and loyalty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Reviews (621)
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- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good service, nice people. I appreciated being kept up to date on the progress.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
It was a terrible experience, my car took 4 months to complete and I was told it would be "next week" 5 times. I would never send my car here again. Alex
Customer Service - 0.5/5.0 -
Terrible
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome communication and service. Appreciate your team big time
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
At this point I could not honestly recommend Rickenbaugh to any one.
Repair Quality - 1.0/5.0 -
Rickenbaugh did not install the radio that I was told would be installed. The glovebox compartment is still broken and has not been fixed.
Customer Service - 1.0/5.0 -
My car still has not been repaired to satisfaction. The wrong radio was installed, and my golve box that was broken into was not repaired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
A number of issues. The communication was not good. I constantly had to email the adjuster to find the status and when my car would be ready. It took 5 weeks which is not only a very long but I didn't know really when it would be ready. I finally got my car back and there was a problem that was quite apparent. Why was the car released without it being 100%? Now I have to deal with taking the car back and again being inconvenienced. When I contacted the adjuster about this, I didn't get communication which will now delay this being fixed properly yet another day. So frustrating and disappointing.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
customer service is awful. poor communication. fixed with after market parts from China (can still see the Chinese lettering on the mirror which wasnt even installed properly). Car now shakes badly when braking at higher speeds. Informed multiple people at Rickenbaugh and multiple said they would come get the car b/c I had been without it for 5 wks. That never happened so just kept string me along.
Customer Service - 0.5/5.0 -
see last comment
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Loved that they had the car detailed before hand off
My Experience - 5.0/5.0 -
Quick and efficient service, great communication through out the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Alex was very helpful and courteous.
Likely to Recommend - 5.0/5.0 -
Alex was amazing! He communicated all the time and he took care of everything and was personable, respectful and knowledgeable. I felt very comfortable with the entire process because of his excellent customer service.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very good work
Repair Quality - 5.0/5.0 -
My repair was perfect
Customer Service - 5.0/5.0 -
Alex is knowledgeable friendly. A pleasure to work with in difficult circumstances
My Experience - 5.0/5.0 -
The communication from Alex was amazing. I was never left wondering what was happening and when my car was done. The repair job and exterior detailing made my car look brand new. I would recommend you to anyone who needs a quality repair job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and great communication from Alex
Customer Service - 5.0/5.0 -
Fabulous
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Alex was on top of the communication from day one which was really helpful because I use my car for work and towing a work trailer so I was having to rearrange a lot of things. Knowing an accurate timeline was imperative and Alex did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alex was great. Give him a raise.
Customer Service - 5.0/5.0 -
Alex was great.