Rick's Auto Body Inc.

5.0 (2,932reviews)
98%
62 Post Rd,  Warwick,  RI  02888

Rick’s Auto Body is an auto collision repair shop and insurance collision center located in the heart of historic Pawtuxet Village. At Rick’s Auto Body, customer satisfaction is our number one goal. Since 1961, Rick’s has earned the reputation for thorough, timely, and quality service. Our customers have come to expect professional, customer-friendly and reliable repairs. Rick’s Auto Body offers a wide range of auto collision repairs from auto body repair, mechanical repair and advanced diagnostics to frame straightening and color matching car paint repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM Basic
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (2,932)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional quality of repairs, with vehicles frequently described as looking brand new or better than when originally purchased. The shop receives high marks for outstanding communication, including daily photo updates and online portal access that keep customers informed throughout the repair process. Timeliness is a recurring highlight, with many repairs completed ahead of schedule. Customers also appreciate the seamless handling of insurance coordination, rental car arrangements, and the complimentary interior and exterior detailing. A few customers noted minor concerns such as incomplete repairs or impersonal interactions on occasion, but these were isolated comments directly from customer feedback. Overall, the vast majority of customers express strong satisfaction and enthusiastically recommend the shop to friends and family.
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"... place my family or friends will bring our vehicles. Ricks staff is 1st rate, professional yet personal. Ricks facility both inside and outdoors is always ..." Read more
"We were extremely happy with the quality of service and repairs performed by Rick's Auto Body. Their team was courteous and ..." Read more
"Quality of car repair was excellent, the technicians did an awesome job repairing our vehicle. They also detailed our car very well."
"... respects your service was prompt and efficient. The repair shows careful attention to detail and really fine workmanship. We appreciated your continuous updates as the job ..." Read more
"The drivers side door replacement was fone perfectly"
"... agency and scheduling a car rental on our behalf. The job was completed ahead of schedule and returned to us in immaculate condition. A++" Read more
"It was delivered 3 weeks early"
"... shop. The collision repairs were done meticulously, my car was ready before the estimated completion time, the interior and exterior detailing by the shop is ..." Read more
"... the vehicle is returned to you in as new condition. My recent repair was to take a week, it was done in two days, so yes they're timely. The staff is always willing ..." Read more
"Vehicle was ready exactly when they said it would be"
"... the way through until we picked up our vehicle, the communication and service was fantastic. The result of the repairs was great and it looks brand new!" Read more
"I love the work management software they use! It managed my expectations on the work being done and made me ..." Read more
"Absolutely fabulous communication from start to finish with a gorgeous attention to detail every step of the way. Our new ..." Read more

My Experience

Everyone was very nice, extremely helpful and the check in and out process is very helpful and efficient!

Likely to Recommend

Repair Quality

Everyone was helpful and knowledgeable. The repairs were completed in a timely manner and I appreciated the photos and regular updates. Most importantly, the repairs were done well and my vehicle looks beautiful!

Customer Service

Returned Clean

My Experience

The car looks better than it did before the accident.

Likely to Recommend

Repair Quality

Car is better than before the accident.

Customer Service

Better than before

Returned Clean

My Experience

Rick's eliminates the stress you have with an accident. Jess is wonderful, very professional!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They did an outstanding job. The car looks great thank you for your service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You are a fantastic group at Rick's. I felt listened to and well taken care of. Jessica was very helpful from the moment we met right through the entire process. Ron was thorough in explaining the job and was highly accommodating in every way. Rick's knows how to treat customers!. When I received my car back finished and fully detailed, I think it looks better than when it was new! Thank You!

Likely to Recommend

Repair Quality

I left two reviews last week for Rick's Auto Body. You guys are the best! Amazing unmatched customer service and I don't think my car looked this good when it was new... Thank you To Jessica, Ron and the crew.

Customer Service

Returned Clean

My Experience

My Experience

I cannot thank you enough for the tremendous work you did on my car. As always, you went above and beyond! Also, thank you, Jessica, for all of the additional help!! There is no place better

Likely to Recommend

Repair Quality

Couldn’t be happier! The whole process was easy and stress free.

Customer Service

Returned Clean

Likely to Recommend

Absolutely would recommend this auto shop

Repair Quality

From office response to repairs, Rick’s is the best! Courteous, quick response and thorough!

Customer Service

Always courteous and respectful

Returned Clean

My Experience

Thank you very much Happy with results You are the best

My Experience

Only oddity was getting a verbal 10 day completion date then a 17 day estimated delivery date from the system then a call on day 20 to come pick it up. Oct 2 email at 9:18 am said “on track for 10/9”, another email at 11:49 am said it was completed and ready to pick up.” A good problem to have obviously.

My Experience

Likely to Recommend

Repair Quality

As always, Rick’s did a fabulous job.

Customer Service

Returned Clean

My Experience

Great job

My Experience

Excellent service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean