Rick's Auto Body

5.0 (927reviews)

100%

(636) 926-9644

5729 Westwood Drive, Saint Charles, MO 63304

100%

5729 Westwood Drive
Saint Charles, MO 63304

Get Directions Website Email

About Rick's Auto Body

5729 Westwood Drive
Saint Charles, MO 63304

Get Directions Website Email

In operation 35 years, 26 years at this location.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 4:30 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (927)

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Newest
Rating

768 Customers Rated

5 Stars

74.9% Complete

(694)
4 Stars

5.6% Complete

(52)
3 Stars

0.9% Complete

(8)
2 Stars

0.9% Complete

(8)
1 Star

0.3% Complete

(3)
< 1 Star

0.3% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering high-quality repairs, with many noting results that look like new or better than before the damage. The staff is widely recognized for being friendly, professional, and courteous. Communication stands out as a key strength, with customers appreciating regular text and email updates throughout the repair process. Timeliness is generally well-received, with several customers noting early completions, though a few mentioned delays due to parts availability or additional damage discovered during repairs. Customers also highlight thoughtful extras such as vehicle cleaning, detailing, and going above and beyond the scope of repairs. The seamless coordination with insurance companies is frequently mentioned as a major convenience. A small number of customers noted they would have appreciated more proactive communication regarding delays, reflecting a desire for even greater transparency when timelines shift.

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Service Quality
Communication

"... insight to that industry. With that being said I was extremely impressed with the quality of their work. Lines and gaps were perfect . Great job to the staff." Read more

"The repaired part looks like new. No evidence of the damage that was present"

"They did a fantastic job. Customer service was excellent. Would definitely recommend Rick's Autobody for your ..." Read more

"Excellent customer service and repairs are outstanding. Love to walk in to a business and be greeted by friendly ..." Read more

"... vehicles worked on at Ricks in the last 10-15 years. The only body shop I trust and I have never been disappointed by the work they do!" Read more

"Communication was fantastic, I never had to ask questions, they were always ahead of the game."

"Had to wait on parts but we were updated every single day sometimes twice a day !!!"

"... Body handled everything with the insurance company. They kept me well informed and updated on the progress of repairing my car. Looking at my car, you would ..." Read more

"I received regular emails updating progress and phone calls if something needed to be discussed more fully."

"It was pushed a couple of days, but Ricks was very communicative and kept us updated throughout the process. This was absolutely no issue for us!"

Service Quality
Communication

Service Quality
Communication