Rick's Auto Body

5.0 (934reviews)
100%
5729 Westwood Drive,  Saint Charles,  MO  63304

In operation 35 years, 26 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (934)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They have assisted us a few times in the past and are extremely excellent at repairs, communication and customer satisfaction. Thank you!

Customer Service

My Experience

Nobody will communicate with me about when my car is to be finished. They have not set up my rental car like they said they would. I have been ghosted by all communications and every time I call I get a runaround. I’m extremely unsatisfied. The bid is much higher than I was told from the very beginning. And I have in writing when the job was to be completed. I was told that that is not accurate. I had three claims with State Farm from the very beginning and nobody has communicated accurately with me. Since the moment I drop my car off on November 7. I can’t get a straight answer from anybody.

Likely to Recommend

Repair Quality

Always great work and it was completed ahead of schedule.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My car looks like it did the first day I drove it off the lot & took it home!

Customer Service

I love how well this family gets along & the fact it’s a local family owned business makes it that much sweeter!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great communication and great service! Car looked brand new when I picked it up! Desk staff very friendly and helpful!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

1st time I have been there if I ever need them again I will go back to them excellent work and customer service

Likely to Recommend

Repair Quality

Great job thank you for doing a great job on it if we ever have something else to get repaired we will definitely come to you

Customer Service

Very professional

Returned Clean

My Experience

Have used them multiple times and I am always happy with the quality off work, price, and customer service.

Likely to Recommend

Repair Quality

They always do a great job, which is why I always go back to them!

Customer Service

Friendly and helpful

Returned Clean

My Experience

Likely to Recommend

I don’t expect another accident, but Rick’s is on the top of my list to return.

Repair Quality

I am pleased with the results.

Customer Service

Returned Clean

My Experience

Rick’s Auto body does a great job and I was completely satisfied with the work done on my Lexus. I would highly recommend them to anyone needing auto body repairs.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I routinely recommend Rick’s

Repair Quality

Rick’s is great to deal with. Very fast, friendly and top quality work most importantly

Customer Service

Very clear and effective communication

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repair looks good. Car was returned to me dirty

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You might suggest to folks they could have unexpected damage which would increase your costs above the estimated statement. That happened with this repair. This is not a complaint, just a suggestion. I’ve now used your business, I think four times, and each have been superior repairs. You are my first choice, as is my insurance broker. Thank you for being there.

Likely to Recommend

Repair Quality

I have used Rick’s several times; always my first choice of body shops (as is my insurance agent’s). I can’t compare other shops but it is difficult to imagine any shop better than Rick’s! They are professional, efficient, friendly, and the repairs are high quality. I like that they look to see if there is any initially unseen damage and fix that as well. Just a super crew there!

Customer Service

Returned Clean