Rick's Auto Body

5.0 (934reviews)
100%
5729 Westwood Drive,  Saint Charles,  MO  63304

In operation 35 years, 26 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (934)

My Experience

You guys we're so kind. Thank you so much for fixing my cat. I would recommend them definitely.

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Repair Quality

Theu did an amazing job on my car. Thank you

Customer Service

Returned Clean

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My Experience

Good people and good work. If I need body work in the future this is where I will come. Did the work in a short time also.

Likely to Recommend

Good job

Repair Quality

The people that work there are really nice Matt especially in the girl in the office took care of me and I would recommend you guys to anybody. Thanks for everything you did for us Vic Serra.

Customer Service

Returned Clean

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Repair Quality

Always a pleasure doing business with them. They make the process easy and accomplish what they agree to doing.

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Returned Clean

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My Experience

The work that was completed on my truck was excellent. You made sure all the damage was repaired so that it looks great! I was impressed by the emails I received concerning the progress of repairs. My only suggestion is that if there is going to be a delay in delivery it would be good to continue those emails to let your customer know that as well. Thanks for your attention to detail. I would recommend your business to others.

Likely to Recommend

I still think you do a magnificent job. Just keep the emails coming so your customer knows it’s going to be late. I’d rather wait for the quality product you deliver than to be dissatisfied with a lesser repair

Repair Quality

Customer Service

I was impressed with the emails to update me on the progress of the repair. I received an email everyday. And then the day it was scheduled to be finished I heard nothing. I had to call to find out it was delayed. Then the delayed date came and went with no notification. The following day I had typed the phone number in my phone when I received word the truck was ready. Perhaps a small thing but it was why I could not give a 10. The work was great and the people are easy to work with. I felt they really worked for me to get my truck back to its original state

My Experience

Rick’s is overloaded with work, but does a great job.

Likely to Recommend

Repair Quality

There are no problems. I go to Rick’s due to a long history with them - they fixed me up many times due to being rear-ended. This was the first hail-damage repair.

Customer Service

Returned Clean

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Repair Quality

All around great place of business! I couldn't be more happy with the service I recieved throughout the entire process. I appreciated the consistent communication the most, they never left me wondering what the status of my car was. Thank you!

Customer Service

Awesome! We need more people/businesses like this in the world!

Likely to Recommend

They always do an amazing job they 1st time.

Repair Quality

They always do a great job, and they even cleaned my car!!

Customer Service

I love Rick's Auto Body!! They are always so friendly and nice to talk to!!

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Repair Quality

Customer Service

Vehicle was ready when stated and the work looked great.

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Repair Quality

Customer Service

Communication needs work. After saying they would communicate with rental company about changes, nothing was actually communicated. I had to double check with rental to make sure I had a vehicle ready. Just say no if you can’t really guarantee the action.

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My Experience

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Returned Clean

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