Rick's Auto Body

5.0 (936reviews)
100%
5729 Westwood Drive,  Saint Charles,  MO  63304

In operation 35 years, 26 years at this location.

Opened in 1991, our shop has been family owned and operated from day one. For more than three decades, we’ve built our reputation on honest work, quality repairs, and treating every customer like family. We repair all makes and models, handle all insurance claims, and provide complete collision services including auto body repair, painting, and paintless dent removal. Our mission is simple: restore your vehicle the right way, the first time, with craftsmanship you can trust.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (936)

My Experience

Likely to Recommend

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Repair Quality

Service and quality of workmanship was excellent

Customer Service

Everyone was pleasant and helpful

Returned Clean

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Repair Quality

Had a very smooth experience with Rick’s. They kept me informed as the process went along with no surprises that I can think of. Work was done in a timely fashion and to my satisfaction.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Even though they didn’t keep us informed and it took a few extra days than expected we were overall satisfied. They gave me back my car cleaner than we took it in

Likely to Recommend

Repair Quality

Took longer than expected and my windshield is scratched

Customer Service

Pretty good except not getting called back

Returned Clean

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Repair Quality

A job very well done. Commutation pretty good. Would use again.

Customer Service

Nice people

Returned Clean

My Experience

Outstanding service & work every time I need!

Likely to Recommend

Repair Quality

Outstanding service!

Customer Service

Outstanding!

Returned Clean

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Customer Service

Returned Clean

My Experience

Best service I ever had Thanks very much You guys the best.

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Customer Service

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Repair Quality

Thanks

Customer Service

Returned Clean

Likely to Recommend

I always recommend to friends and family.

Repair Quality

Repairs were completed beautifully!

Customer Service

Everyone friendly and gave details of the process.

Returned Clean

My Experience

We live in Chesterfield so you aren’t too convenient but we will use you again if needed and will recommend you to others

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Returned Clean

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My Experience

I was very happy with everything leading up to the repair. However, I was told the morning I dropped it off that I would get periodic text updating me on the progress of my car and never received one update. All I received was a phone call about 2 hours before you closed one night that it would be done at 4:30 right as you closed. I had to abruptly leave work with no warning to hurry and take the rental back to get there by closing. It was a Friday and I didn’t want to get charged for the weekend for the rental. I also appreciate the supposed cleaning of my car, but it was a hap hazard cleaning. Front windshield is worse than when I dropped it off and the dash has dirty wipe marks all over it.

Likely to Recommend

Used services a few times. Would go back & would recommend their services.

Repair Quality

Great work. Completed on schedule.

Customer Service

Great customer service.

Returned Clean

My Experience

The car looked brand new. Absolutely wonderful job done by Rick’s team. Will definitely recommend to others.

Likely to Recommend

Absolutely, however, I hope I do not have to do it!

Repair Quality

They were friendly, helpful and did an excellent job.

Customer Service

They went beyond the promised arrangements.

Returned Clean

My Experience

They went above and beyond with my truck. Paint matches great and they did things the right way! 10/10

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Repair Quality

Customer Service

They did an awesome job and were super nice. The paint matched perfectly and with my color I think that would be a challenge. Great family owned business

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