Rick's Auto Body

5.0 (935reviews)
100%
5729 Westwood Drive,  Saint Charles,  MO  63304

In operation 35 years, 26 years at this location.

Opened in 1991, our shop has been family owned and operated from day one. For more than three decades, we’ve built our reputation on honest work, quality repairs, and treating every customer like family. We repair all makes and models, handle all insurance claims, and provide complete collision services including auto body repair, painting, and paintless dent removal. Our mission is simple: restore your vehicle the right way, the first time, with craftsmanship you can trust.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (935)

My Experience

I was very happy with the completed work on my car

Likely to Recommend

Repair Quality

They were very accommodating and so was Enterprise LEASING

Customer Service

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Already have referred them

Repair Quality

Ricks Auto Body did a fantastic job on my vehicle. This was my second time using them and if I have a need in the Future, I will use them again

Customer Service

Awesome customer service,

My Experience

My car has never been so clean! It was more pristine than when I picked it up, brand new, from the dealership!

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My Experience

My experience was great. The staff kept me informed what was happening with my vehicle. The work that was done looks good. I liked the fact that I could pick up and drop my rental car at Ricks Auto Body. I would recommend Rick's Auto Body.

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My Experience

Helpful and accommodating

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Customer Service

There was a delay on getting a part.

My Experience

Very friendly. Good repair to my wrecked car

My Experience

Everyone was really friendly. My feedback would be better communication. I liked the email updates for expected completion, but on 2 occasions the date came and I didn't get a phone call saying the car was ready and I would have to reach out about the status. Also, when the car was ready, I was on my way and there was an accident that made my ETA really close to closing time, so I called and spoke with someone saying I'm on my way, my ETA was 4:55, but there is an accident so it might be give or take a few minutes. I pulled in the parking lot at 5:02pm and the entire place was shut down. I'm disappointed no one called me at 5 when I wasn't there yet to say they had to leave.

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My Experience

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Repair Quality

The repairs were great they even cleaned my car; however, I noticed around the right most vent there were some dark spots that weren't there prior. So I called and left a message about it and they gave no response. I also noticed that they caused some minor damage to the bottom of my car which caused some plastic to grind along the concrete. I just cut the grinding piece off.

Customer Service

The repairs were great they even cleaned my car; however, I noticed around the right most vent there were some dark spots that weren't there prior. So I called and left a message about it and they gave no response. I also noticed that they caused some minor damage to the bottom of my car which caused some plastic to grind along the concrete. I just cut the grinding piece off.

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Customer Service

Was quoted 3 weeks to do the job. Was done in one but had already made plans to be out of town and needed to deal with rental car as they assumed I should drop everything and get the car. Also they left the car on from 5:00 pm to 7:00 am as we are able to tell on our life 360 when the car is on. When we picked up the windows would randomly go up and down and locks wouldn’t work.

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