Rico's Auto Body Inc.
Rico's Auto Body is a family owned and operated collision repair shop. We have been serving the community since 1972. Our goal is to provide our customers with quality repairs and painting and guide them through the repair process. We are a licensed shop in New Jersey, a member of The Better Business Bureau along with The Alliance of Automotive Service Provider in New Jersey. Our technicians continue with their education to keep up with the changing automotive technology.
- Free Estimates
- Insurance Company Assistance
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The customer service was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent communications from Rico's on what needed to be done
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Unfortunately have had to have work done on cars due to accidents -- have always used Rico's. We have always been very satisfied with their service. No complaints and highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always excellent
Customer Service - 5.0/5.0 -
Always excellent and friendly service
Returned Clean
My Experience - 5.0/5.0 -
I just noticed the light signal is still on hopefully it goes out I check all signal and lights but it's still on maybe u can direct me how to reset it have a nice holiday
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job!
Customer Service - 5.0/5.0 -
They did a great job!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
There is still an outstanding issue with a window but I have not been able to get the car back for them to check. This could likely be a 10 once this issue is resolved.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From the time I dropped off the car to pick up - the process and people made it so easy! And, my car is good as new and a day earlier than I had hoped. Great customer service all the way around! So glad NJM has Rico's as an option. Thank you!
Customer Service - 5.0/5.0 -
Wonderful!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They where very good and fast.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Yes. That’s a communication went well and the project was completed and finished in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
It was completed on time and communication went well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
There is a gap on the right side of the front bumper. I was told the after market bumper wasn’t a perfect fit and they tried for hours but it is secure.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
Vehicle had to be there by 9AM on 11/9. Did not here from them, so I called late on Friday 11/11. I was told they were sent the wrong part and it wouldn't be ready until 11/14. Late on the afternoon on 11/14 I called and they said it would be ready in 15 minutes. Never called to tell about delay or when it was going to be ready altering our weekend plans. Bodywork seems to be satisfactory.
Customer Service - 2.5/5.0 -
See former comments.
Returned Clean
My Experience - 5.0/5.0 -
Excellent service..very friendly my car looks brand new and it’s a 15 year old Toyota! Highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceptional service…professional, informative. My car looks brand new. Highly recommend
Customer Service - 5.0/5.0 -
Exceptional service from day one. Customer service was very knowledgeable and professional. My car came out looking like a brand new car and it is 20 years old. Love my Camry
Returned Clean
My Experience - 5.0/5.0 -
I just had hoped I would of been notified abit earlier that my car was ready for pickup…I was at work and afraid I might not be able to be there before 5 on Friday…I did make it and Debbie was very helpful