Caliber - Bordentown

4.9 (2,854reviews)
97%
60 Route 130,  Bordentown,  NJ  08620

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
GM Basic
I-Car

Reviews (2,854)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication, including daily or frequent text and phone updates that kept customers informed throughout the repair process. Timeliness was a standout strength, with numerous customers delighted that their vehicles were completed ahead of the estimated date. The front desk staff and service advisors were widely commended for being professional, friendly, and empathetic. A few customers noted areas for improvement directly from their experiences: occasional delays with completion dates being pushed back, instances of missing or mismatched parts upon pickup, and some inconsistency in proactive communication where customers felt they had to follow up for updates. One customer mentioned receiving too many texts, while another noted a light came on shortly after pickup. Overall, the vast majority of customers expressed high satisfaction and enthusiastically recommended the shop to friends and family.
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"... retired from the car business after 30 plus years and this is the best collision repair service I have ever had the pleasure to use. 15 years in the wholesale used ..." Read more
"Outstanding customer service! From start to finish, the experience was smooth, professional, and genuinely welcoming. ..." Read more
"Absolutely outstanding detail to my damaged vehicle and sincere care to the repairs on my drivers side door. The ..." Read more
"First time at Caliber and beyond impressed! The team kept me informed and updated every step of the way. Quality workmanship, professional ..." Read more
"Absolutely wonderful experience!"
"It was ready days before the estimated finish time"
"Courteous, informative, and repairs were complete ONE WEEK ahead of schedule!!! Thank you!"
"... was originally estimated to be completed by 1210, it was finished much sooner, which exceeded my expectations. Another convenience is the location, right next ..." Read more
"... was great, Car looks perfect. The problem I had was it took almost 2 and a half weeks after being told it was a 4 day repair. The part came in damaged twice." Read more
"It was pushed back 3 times"
"Excellent customer service and communication. This team was 100% committed to delivering excellent customer service ..." Read more
"The communication was excellent. I really appreciated the regular email updates on my car's repair status. Knowing what stage my vehicle was in. It ..." Read more
"Some communication could have been better. Some of the time I had to track down updates and sometimes they were ..." Read more
"I was told initially repair may take one week to ten days but it took 2 weeks. I am happy with the results. ..." Read more
"Just want to say that the communication updates regarding the vehicle was very helpful. It gave a sense of ease knowing that we were able ..." Read more

My Experience

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My Experience

No issues. Was kept updated veet step.

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Great service. Car fixed good as new. Was updated every day.

Customer Service

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They were extremely helpful and very informative. My car was repaired in one day. It looks perfect. I was very, very satisfied and would recommend them highly.

Customer Service

They were extremely helpful and very informative. My car was repaired in one day. It looks perfect. I was very, very satisfied and would recommend them highly.

My Experience

Thanks for doing a superb job.

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My Experience

The door doesn’t align right

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Repair Quality

Still waiting for a piece as my door doesn’t close flush

Customer Service

The girls in front were great

Returned Clean

My Experience

Efficient! Fast! So nice!

My Experience

Job was well done and was done quickly

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My Experience

Everything was smooth and convenient and I have only good things to say about my experience. Great service and the repair job looks very nice.

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Returned Clean

My Experience

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Thank you for you speedy work

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Returned Clean

My Experience

there’s a small scratched in the right side of the mirror and in the frint side i thought it’s included. Thank you for your service .

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Returned Clean

My Experience

The job was done to expectationa and the way Caliber communicates with younto keep you informed about the progress in your vehicle was right on, thank ypu for bringinng my bay back to life

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Repair Quality

Thanks to the Caliber Team forngetting us. Back onnthenroad looking good .

Customer Service

Returned Clean

My Experience

Great work, thank you!

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Returned Clean

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Repair Quality

My door handle auto lock button on drivers side where the workers done does not operate after repair. Needs to be fixed now

Customer Service

I was denied some repairs at first and had to defend my position. Did not feel Caliber Collision was really working for the customer.

Returned Clean