Caliber - Lumberton

4.9 (3,839reviews)
97%
1549 Nj-38,  Lumberton,  NJ  08048

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (3,839)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professionalism, and attention to detail. Many highlight that repairs were completed to an exceptionally high standard, with vehicles returned looking brand new. Timeliness is a recurring strength, with numerous customers noting their vehicles were ready ahead of schedule. Communication is frequently commended, with customers appreciating regular text, phone, and email updates throughout the repair process. The friendly, courteous, and knowledgeable staff received widespread acclaim. A few customers noted areas for improvement, including requests for more detailed repair updates, occasional paint imperfections, and isolated concerns about incomplete repairs or miscommunication - all shared directly from customer experiences.
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"The work was phenomenal. It's like the car accident never happened."
"Repair work was excellent. Not one sign of my truck being damaged. I was regularly updated on repair status. Staff were ..." Read more
"Fast service.. excellent customer service and work is above par.. Would recommend to anyone who wants their car repaired ..." Read more
"... was very professional, polite and knowledgeable. Repair was time appropriate as well as perfect" Read more
"The work you performed on my car, looks exactly like it was when I purchased brand new from the Honda dealership."
"... in what they do. Excellent customer service, and the work was completed in record time. Thanks for the excellent 👌 work." Read more
"Was suppose to be 20 days but was only 10"
"The team got my 2026 SUV back to me a week earlier than expected even with a 3 day summer holiday weekend between ..." Read more
"... completely first class. And make to make it even better, my car was completed 5 days ahead of schedule!!! They have definitely earned any and all of my business, ..." Read more
"It was ready earlier than stated."
"Communication about repair process was extraordinary and greatly appreciated!!"
"... to answer all my questions, followed up with me, kept me updated and informed about my car, and addressed any concerns I expressed." Read more
"... holiday weekend between the drop off and pick up. Everything was explained well and we received text updates regarding the repair. USAA, Caliber and Enterprise ..." Read more
"... have all the answers at thier fingertips, and are always familiar with the job, and I dont get left on hold. A+." Read more
"Service was excellent. Kept me well informed throughout the entire process."

My Experience

My repair was completed to my satisfaction. My car looks great and I appreciate the constant daily update on the repairs to my car. The staff was friendly and knowledgeable, and I would definitely utilize this establishment again.

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Melina, Marissa and Lynn were all awesome through the experience!

Returned Clean

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Returned Clean

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My Experience

Melina was great with communication regarding updates with my car. My car looks brand new I am very happy with the work

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Melina was great , caliber collision has my car looking brand new

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Returned Clean

My Experience

The staff was welcoming and professional. The process was smooth. They had opening to do the job almost immediately. The vehicle was repaired to my satisfaction by their skilled technicians. Lynn and Melina were kind, professional, resourceful and easy to deal with. I would recommend Calliber Collision in Lumberton without hesitation.

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My Experience

My car looks great! They did a wonderful job and finished quicker than they originally thought they would need. Exceptional service

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Caliber is always my first choice and this time they really out did themselves; the work was perfection!

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Returned Clean

My Experience

Amazing service, staff, and repairs! 10/10 communication and quick turnaround. Thank you so much!

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My Experience

Steve was very professional as well as the staff. The work done on my SUV was flawless! Excellent job! Thanks so much! I would refer Caliber Collision Lumberton NJ to others.

My Experience

Everything was done efficiently and with full disclosure. I received regular updates on the progress very helpful. My car looked great when I picked it up! Thank you, the staff (Steve) was very helpful and patient as we waited on insurance.

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My car looked great thank you

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I shared how Steve was extremely patient and helpful while we waited for insurance

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The shop was very polite and professional i was kept Well Informed of the ongoing repairs which was completed earlier than expected

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The shop was very polite and professional i was kept Well Informed of the ongoing repairs which was completed earlier than expected

Returned Clean

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You guys are the best and fast too thank you for fixing my truck

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My Experience

Every thing went well. I am very empressed with the service and the quality of the work. Many thanks

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Caliber was quick and did great work. They also kept me in the loop all throughout

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Customer service was also great from the moment I selected them. They were quick to connect, scheduled my service the next day and were great to work with

Returned Clean

My Experience

Staff is caring, helpful and absolutely Fantastic!!

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