Caliber - Lumberton
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
I’ve always been satisfied with their repair work on my vehicle. This time, it was a family member’s car. Likewise, we are satisfied with the result. Thank you, Steve!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional. They did an awesome job on my vehicle. Definitely my go to company for body work
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great service gals - patient and caring. Car looks great too!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Service was done on time. I had two doors replaced. The rear passenger door trim is not sticking all the way on and feel lighter than other doors to close. Carpeting around seatbelt was not secured properly and the car was left dusty and debris all over. I had to get the car detailed as a result.
Customer Service - 2.5/5.0 -
Service was done on time. I had two doors replaced. The rear passenger door trim is not sticking all the way on and feel lighter than other doors to close. Carpeting around seatbelt was not secured properly and the car was left dusty and debris all over. I had to get the car detailed as a result.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber representatives were courteous, and they kept me abreast of my repairs. The vehicle repair is fine.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Happy with service
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied with the results
Likely to Recommend - 5.0/5.0
Repair Quality - 2.5/5.0 -
Since I had it repaired at your shop, the park assist system on the dashboard is on. It never used to be on. Could that have something to do with the calibration?
Customer Service - 2.5/5.0 -
Since I had the car repaired at your shop, the park assist system notification on the dashboard is on. Could that have something to do when it was calibrated? Thank you.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Melina is Amazing!!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am completely satisfied with the great staff at Caliber Collision. Everyone was kind and helpful. They even drove me home from dropping off my car. The repair was done same day. I’m very happy with the entire experience. Thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team got my 2026 SUV back to me a week earlier than expected even with a 3 day summer holiday weekend between the drop off and pick up. Everything was explained well and we received text updates regarding the repair. USAA, Caliber and Enterprise worked to get everything coordinated seamlessly. Thank you for your help making a stressful situation as managable as possible.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 1.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Service was excellent. I loved the swiftness of the estimate, the proactive continued follow-up, how someone answers the phone when I called, and the repair looks like it was done well. Job well done by all, particularly my estimator!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My estimator was great, everyone was very professional and I appreciated all of the proactive follow-up. This is the 2nd survey request I have received, that I have completed.