Caliber - Lumberton

4.8 (3,781reviews)

97%

(609) 261-1800

1549 Nj-38, Lumberton, NJ 08048

97%

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1549 Nj-38
Lumberton, NJ 08048

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About Caliber - Lumberton

See Photos

1549 Nj-38
Lumberton, NJ 08048

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

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Website

Reviews (3,781)

Sort By:
Newest
Rating

3,302 Customers Rated

5 Stars

75.1% Complete

(2841)
4 Stars

7.5% Complete

(283)
3 Stars

1.7% Complete

(65)
2 Stars

1.2% Complete

(47)
1 Star

0.4% Complete

(16)
< 1 Star

1.3% Complete

(50)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, professionalism, and attention to detail. Many highlighted that repairs were completed to an exceptionally high standard, with vehicles returned looking brand new. Timeliness was a frequent highlight, with numerous customers noting their vehicles were completed ahead of schedule. Communication was widely celebrated, with customers appreciating regular text, phone, and email updates throughout the repair process. The friendly, courteous, and knowledgeable staff received high marks for making stressful situations manageable. Complimentary vehicle cleaning was a pleasant surprise for many. A few customers noted areas for improvement, including desires for more detailed repair updates, occasional delays due to parts availability, and isolated concerns about incomplete repairs or miscommunication.

Select to learn more

Service Quality
Timeliness
Communication

"The work was phenomenal. It's like the car accident never happened."

"Fast service.. excellent customer service and work is above par.. Would recommend to anyone who wants their car repaired ..." Read more

"... up to date with the progress from start to finish. They do amazing work, you can't even tell what happened to my car. Overall extremely satisfied." Read more

"... unfortunate to do business with the company. While the body work appears to be OK, the mechanical work of the vehicle were not back to its normal condition left tire, ..." Read more

"It was unfortunate to do business with the company. While the body work appears to be OK, the mechanical work of the vehicle were not back to its normal condition left tire, rim, suspension, etc replaced. However Caliber could not get the TPM for that tire fixed. At this time I am unable to know what is the pressure on the tire, thus making that to be an unsafe situation. The only reason it was not completed it was because in order for the specific tire to be calibrated, the other 3 had to be calibrated this states and shows that Caliber only worries about the money rather than the actual safety of the work completed. A consumer shouldnt have to express to a business issues; it should be the business responsibility to ensure the customer is satisfied, safe, and that the workpurchase it as its best, thus to prove satisfactory result. I had to ask for windshield warranty and request who completed the windshield work, asked where tire came from and its warranty. I was told warranty came from wholesale Retail and the warranty can be found at Goodyear website. While the worker assisting my case work hard to complete the work, it look as she did not have any support or the appropriate lead from management. When situations in a business happens wirh a consumer, it is management that can lead the workers correctly to avoid bad business as in this case. The worker did tried to even look at manuals to get TPM on tire set. She shouldnt have to do that if mechanical done would have been completed by a knowledgeable mechanical teambusiness. I even requested car to be taken ti Chevy dealer to ensure alignment was done correctly of course it was fount alignment was done and reason for car to be off was because the new tire on left made the other side worned tire to be a off, meaning a new tire is needed on other side ti be equal aligned- another issue that should have been detected and be brought up to attention of insurance and myself to ensure safety. Bad business practice by management on-site. As a professional myself, I would never leave my workers fail; it leads to business and personal failures." Read less

"... in what they do. Excellent customer service, and the work was completed in record time. Thanks for the excellent 👌 work." Read more

"The team got my 2026 SUV back to me a week earlier than expected even with a 3 day summer holiday weekend between the drop off and pick up. ..." Read more

"Was suppose to be 20 days but was only 10"

"... be repaired. I received updates with the progress. The car was actually finished before the estimated date. The staff was friendly and helpful. Im definitely ..." Read more

"Communication about repair process was extraordinary and greatly appreciated!!"

"... to answer all my questions, followed up with me, kept me updated and informed about my car, and addressed any concerns I expressed." Read more

"... holiday weekend between the drop off and pick up. Everything was explained well and we received text updates regarding the repair. USAA, Caliber and Enterprise ..." Read more

"Your automated text are not accurate amd therefore annoying. Staff at your location was great especially receptionist. ..." Read more

"... couldnt have been happier. From dropping it off to the constant communication from them, completely first class. And make to make it even better, my car was completed ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The work was phenomenal. It's like the car accident never happened."

"Fast service.. excellent customer service and work is above par.. Would recommend to anyone who wants their car repaired ..." Read more

"... up to date with the progress from start to finish. They do amazing work, you can't even tell what happened to my car. Overall extremely satisfied." Read more

"... unfortunate to do business with the company. While the body work appears to be OK, the mechanical work of the vehicle were not back to its normal condition left tire, ..." Read more

"... in what they do. Excellent customer service, and the work was completed in record time. Thanks for the excellent 👌 work." Read more

"The team got my 2026 SUV back to me a week earlier than expected even with a 3 day summer holiday weekend between the drop off and pick up. ..." Read more

"Was suppose to be 20 days but was only 10"

"... be repaired. I received updates with the progress. The car was actually finished before the estimated date. The staff was friendly and helpful. Im definitely ..." Read more

"Communication about repair process was extraordinary and greatly appreciated!!"

"... to answer all my questions, followed up with me, kept me updated and informed about my car, and addressed any concerns I expressed." Read more

"... holiday weekend between the drop off and pick up. Everything was explained well and we received text updates regarding the repair. USAA, Caliber and Enterprise ..." Read more

"Your automated text are not accurate amd therefore annoying. Staff at your location was great especially receptionist. ..." Read more

"... couldnt have been happier. From dropping it off to the constant communication from them, completely first class. And make to make it even better, my car was completed ..." Read more

Belinda & Donald (Honda owner) reviewed 9/7/26

I was very pleased with the auto repair work. Cablier Collision exceeded my expectations. My husband and I both have utilized their services in the past and they do exceptional work. The pice is also very good for the quality of work they do. Please refer to the review on Yelp! I have actual photos of the damages prior to the repairs and photos after the repairs were completed! I am very pleased to say the least.

As I previously stated, Caliber Collision’s work is exceptional and is reasonable priced.

Cablier did an excellent job repairing my car. The site was completed in a timely manner. The results were beyond my expectations. I would definitely recommend this facility to family and friends.

Customer Service were friendly, professional and attentive listeners.

Mary (Ford owner) reviewed 9/7/26

Everyone is very knowledgeable and friendly. They explained everything so i would know what they were doing and what to expect. They kept me up to date with the progress from start to finish. They do amazing work, you can't even tell what happened to my car. Overall extremely satisfied.

Jeanette (Lexus owner) reviewed 9/7/26

Did not like the service I received..

Daniel (Nissan owner) reviewed 9/3/26

Jaimer (Jeep owner) reviewed 9/3/26

Bertha (Cadillac owner) reviewed 8/31/26

I'd like to first say how pleased we were with the repair job that was performed with superior craftsmanship, ONCE AGAIN, and the professionalism, courtesy, and friendliness demonstrated by Steve, Marissa, and the staff at the Lumberton, NJ location. Thank you for a job well done!

Dianna (Audi owner) reviewed 8/31/26

Steve and the receptionist were very gracious. Even thought this was a Monday. LOL. Would definitely recommend them.

Jeanna (Subaru owner) reviewed 8/31/26

Thank all of you for your care and commitment to fixing my car. You made a stressful time in my life a lot less stressful and I appreciate all that had a hand in it. I’ve already sent a recommendation to a friend of mine.

Emine (Hyundai owner) reviewed 8/28/26

Great group of people, all around very professional and kind. Quality work

Very respectful and communicative team

Joseph (Ford owner) reviewed 8/28/26

Susan (Subaru owner) reviewed 8/27/26

William (Honda owner) reviewed 8/26/26

Elizabeth (Lincoln owner) reviewed 8/26/26

Excellent

Excellent work excellent customer service. So thorough and kind

Edward (Toyota owner) reviewed 8/25/26

Amanda (Chevrolet owner) reviewed 8/24/26

Amazing fast work very pleased with the repairs and service Will 100% use again if needed

Catherine (Hyundai owner) reviewed 8/24/26

We have used Caliber 5 times now. Always professional, always a thorough job and everyone is super kind.

Great group of people at the Lumberton Caliber. So professional, so friendly and always quality work. We have needed them 4 times now and they never disappoint.

Randall (Toyota owner) reviewed 8/24/26

Byron (Kia owner) reviewed 8/24/26

Edherson (Ford owner) reviewed 8/24/26

5/5 Stars! Huge thanks to the team at Caliber Collision! They did an absolute fantastic job repairing my car. The entire staff was professional, friendly, and kept me in the loop every step of the way especially Melina! They truly went above and beyond to make sure everything was handled seamlessly and that my car was back to me in flawless condition. I couldn't be happier with the service—highly recommend them!

Dahila (Nissan owner) reviewed 8/21/26

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view more shops in: Lumberton | 08048

I-CAR and ASE are the two most recognized auto collision repair training and certification bodies in the auto body industry.

Caliber - Lumberton

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Lumberton

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (3,781)

3,302 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0

Repair Quality - 2.0/5.0 -

Customer Service - 1.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0