Caliber - Westmont

4.9 (3,025reviews)
99%
6 West Cuthbert Blvd,  Haddon Township,  NJ  08108
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In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Reviews (3,025)

Customers say
Overall Customer Satisfaction
Customers consistently praise the team for delivering exceptional service, with many highlighting outstanding communication through regular text and phone updates throughout the repair process. The quality of repairs is frequently described as flawless, with vehicles returned looking brand new or even better than before. Timeliness is a standout strength, as numerous customers noted their cars were completed ahead of schedule, sometimes days or even weeks early. The staff is widely commended for being professional, friendly, and knowledgeable, making stressful situations feel manageable. Customers also appreciated added touches like interior cleaning, detailing, and assistance coordinating rental cars. A few customers noted areas for improvement, including occasional delays, communication gaps, and minor finish issues, but these were far outweighed by overwhelmingly positive experiences. Overall, customer satisfaction is very high, with many expressing they would return and recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"... experience couldnt have been better. From start to finish, the staff was highly communicative, efficient, and personable. The repair took no time and every effort was made ..." Read more
"... was a little apprehensive about this repair, but Caliber Collision addressed all my concerns, and I felt comfortable leaving my car with them. They finished the repairs ..." Read more
"Their service was excellent and highly professional; they are trustworthy."
"Customer service was excellent. Everyone was very professional and kind. Made the whole experience stress free"
"Car looks brand new. Cleaned inside and outside. Completed in s timely manner. Very friendly and customer oriented professional ..." Read more
"Very thorough. Repairs were done a week ahead of schedule. I highly recommend them"
"I was extremely happy as it was supposed to take 10 days and I got it back in 2 days ."
"... I was kept update with the repairs and timeline! My vehicle was even ready earlier than expected!!! The work is amazing!!! Five stars, 1010 recommend!!" Read more
"... rental car process with ease and professionalism. The repair was done perfectly and way faster than the original estimate. I would recommend anyone to have their car repair ..." Read more
"3 days earlier then expected"
"Everything went flawless , communicated every step of the process & finished work on schedule 3 days and everything turned out excellent"
"Consistent communication with me throughout the entire process. Very professional and quality workmanship."
"... at the Westmont location is nicer than the next. I was constantly updated on the status of my car. I never had to question anything. The car looks fantastic, and it was not ..." Read more
"Automated texts came but were inaccurate. When I visited the office in person a weeks before our completion date I was ..." Read more
"The communication is poor. I had to find out that my car has been ready for a pick up from an Enterprise representative who ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Appreciated the communication throughout and the persistence in getting it right.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Being a chain and good standards helped select.

Repair Quality

Looks like new

Customer Service

Folks were nice at drop off and pick up

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

every one at this location has been incredibly helpful

My Experience

Truck was return on time even with additional work needing to be done. Much appreciated.

Likely to Recommend

Repair Quality

I’m very happy with the repairs and service I received at Caliber. My car looks great and everyone I interacted with was very knowledgeable and helpful. I’d definitely recommend them to others. Thanks!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We were really satisfied with the service that you had given us. The time limit was really quick service. I want to thank Ian for an up-to-date daily report. The most important thing was the car look beautiful when completed, thanks again.!!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Caliber Collision, Westmont, NJ did a great job on my vehicle. My car looks great. The staff there were very helpful and accommodating. I would recommend them to everyone. Thank you!!

Likely to Recommend

Repair Quality

Customer Service

Caliber Collision in Westmont, NJ did a great job with my car. I am so happy with the work done by them. My car looks great and they finished the job 2 days earlier than expected. I will go there again. Everyone at this shop are so helpful. They made my experience a good one. Thank you😀

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was extremely helpful and courteous!

My Experience

Great job on the repairs to my car in just 3 days. My hat goes off to you. Thank you for a job well done.

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