Caliber - Westmont

4.9 (2,972reviews)
98%
6 West Cuthbert Blvd,  Haddon Township,  NJ  08108
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In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Reviews (2,972)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as flawless, exceeding expectations, and restoring vehicles to like-new condition. The team receives high marks for professionalism, friendliness, and going above and beyond. Communication stands out as a major strength, with customers appreciating regular text updates throughout the repair process. Timeliness is another highlight, as many vehicles were completed ahead of schedule, often days or even weeks early. Customers also value the seamless handling of rental car coordination and insurance processes. A few customers noted areas for improvement, including occasional delays due to parts availability, isolated cleanliness concerns at pickup, and infrequent communication gaps, but these were far outweighed by the volume of positive experiences shared.
AI-Generated from reviews written in the last 12 months
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"Their service was excellent and highly professional; they are trustworthy."
"... experience couldnt have been better. From start to finish, the staff was highly communicative, efficient, and personable. The repair took no time and every effort was made ..." Read more
"... repairs within the time estimated, and I must say the repair area looks like a new car. I am very pleased and satisfied with my experience at Caliber Collision." Read more
"Car looks brand new. Cleaned inside and outside. Completed in s timely manner. Very friendly and customer ..." Read more
"My car looks better then when I bought it!"
"I was extremely happy as it was supposed to take 10 days and I got it back in 2 days ."
"Very thorough. Repairs were done a week ahead of schedule. I highly recommend them"
"... I was kept update with the repairs and timeline! My vehicle was even ready earlier than expected!!! The work is amazing!!! Five stars, 1010 recommend!!" Read more
"3 days earlier then expected"
"... rental car process with ease and professionalism. The repair was done perfectly and way faster than the original estimate. I would recommend anyone to have their car repair ..." Read more
"Everything went flawless , communicated every step of the process & finished work on schedule 3 days and everything turned out excellent"
"Consistent communication with me throughout the entire process. Very professional and quality workmanship."
"Im very pleased with the experience. The team was professional, communicative, and easy to work with throughout the process. They kept me informed at ..." Read more
"I got text messages informing me of every step"
"Automated texts came but were inaccurate. When I visited the office in person a weeks before ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job

My Experience

Caliber Collision made the whole process of getting my vehicle repaired easy and painless. I felt that they were very upfront and honest with me and I appreciated that. If I have any other repair needs Caliber Collision will be my first stop.

Likely to Recommend

Repair Quality

Customer Service

Chris is a great asset to Caliber collision. Definitely awesome job!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Good experience for me.

Repair Quality

I had thought that parts would have been ordered once I brought the car in for an estimate but regardless, I am completely satisfied with the results of the repairs, and the cleaning of the car and the warranty were a big plus. And when I explained my situation of how much I needed my vehicle Erin speed up the process for me.

Customer Service

I am handicapped. Diana was very helpful in seeing that I able to stay in my car while I filled out paperwork and she made it easy for me to get from my ride to my car.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I am completely satisfied with the work that Caliber Collision did for me. The entire process was a lot easier than I anticipated. The team was exceptional especially Chris Monsalud and Diana Cannon. I appreciate your hard work and dedication to my repair issues. Outstanding!!!

Likely to Recommend

Repair Quality

Your team made this entire process very easy. They were professional, friendly and knowledgeable.

Customer Service

Outstanding service!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They were quick, efficient , and effective. They finished quickly and on budget.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Service is excellent! Everyone that works there is knowledgeable and friendly! 5 stars all the way!

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It was completed in a timely manner. Was kept updated on the progress. I like that if there’s any issues I can come back to them.

My Experience

Superb job, I am very pleased with the work done on my car. Great communication as well.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Done well and speedily. I really appreciate it!

My Experience

Everyone was knowledgeable and friendly and professional. I am very pleased with the service I received. My vehicle looks great. Thank you.

Likely to Recommend

Repair Quality

Everything went smoothly. The employees were great to work with.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everyone was great and accommodating, especially when there was some issues after the return they got me right in to fix the minor problem. Great staff, great techs!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Good customer service and very polite and helpful with explaining the situation with my vehicle.

Likely to Recommend

You do good work not my 1st time dealing with you guys,but never had this happen at ya facility.

Repair Quality

Customer Service

I've noticed my front end was scraped while in your shop on the driver's side, but otherwise the bumper job really looks nice.

Kept me Informed?

Yes

Ready on Time?

Yes

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