Caliber - Blackwood

4.9 (2,396reviews)
97%
1864 Chews Landing Road,  Blackwood,  NJ  08012

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,396)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, with many noting that repairs were completed to a high standard, often leaving vehicles looking brand new. The team received widespread recognition for their professionalism, friendliness, and attention to detail. Communication was a standout highlight, with customers appreciating frequent text and phone updates that kept them informed throughout the repair process. Timeliness was another strong point, as numerous customers noted their vehicles were completed ahead of schedule. A recurring bonus mentioned by customers was the complimentary interior and exterior cleaning of their vehicles. A small number of customers noted occasional concerns around repair inconsistencies and communication gaps, but these were isolated and the overall sentiment remains overwhelmingly positive.
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"... Highly recommend them for their honesty, patience, and top-notch customer service!" Read more
"Car looks fabulous! Paint matches perfectly - can't even tell that there was damage in the first place! Top marks 10 out of 10. Will ..." Read more
"The repair is flawless. It's like nothing ever happened - showroom finish!"
"This was the best auto body repair shop I have ever dealt with. They were very pleasant, quick, and did a beautiful ..." Read more
"I was more than satisfied, I was amazed at the job that was done."
"Outstanding service from start to finish. Repair completed ahead of estimation date. And took care of my baby giving her a bath at the ..." Read more
"... Friday! Even though I couldnt make it by closing- early completion was a plus." Read more
"Excellent service! I really liked that they kept me updated throughout the process and how quickly everything was finished. Will absolutely recommend to my friends and family."
"They worked really hard to get my car back when I needed it. So appreciated!!"
"Rescheduled completion date like 5 times."
"... positive words I could say. They were excellent and kept me informed via text how things were progressing" Read more
"I received text messages every step of the way, it was perfect"
"They kept me well informed of their progress and had it finished ahead of time. Very pleased with the whole process."
"Completed early and flawlessly! Communication was stellar from beginning to end. While I hope not to have to use their services again, ..." Read more
"I was kept in the loop every step of the way"

Likely to Recommend

Go and see Cassie. She knows what she's talking about. Morgan was excellent as well.

Repair Quality

Cassie took exceptional care with me and my car. She told me the car would be done in 1 day and it was. After I dropped the car off to get repaired at Caliber, Cassie got me a ride home. I live close to Caliber. This was an awesome service that Cassie got me. Finally, I was paying for the car without insurance, the price was less than the estimate. Cassie was awesome. When the car was finished, Cassie called me. I couldn't pick up the car that day and we decided that it was best to get the car the next day. Everything was in working order and it even looked like Cassie got the car washed. Cassie was better than terrific. Getting in an accident in hard enough, but Cassie made the experience better by her handling my case. I would highly recommend anybody to Calibe and to talk to Cassie. Cassie is #1 in my book.

Customer Service

Cassie did an awesome job. I would highly recommend Caliber to others and for them to see Cassie. She does a super job for Caliber. When I dropped the car off, another person (not Cassie) said it would take more than a day to repair. Cassie told me 1 day. Cassie was right. She does a great job for Caliber. Caliber is very, very lucky to have such a great employee. She's smart, articulate, accomodating, and precise. I can't say enough good things about the way she helped me and serviced my car.

Returned Clean

My Experience

You guys made this whole process so incredibly easy. The staff were not only friendly but made sure to keep me updated through the entire process. You are all amazing! Thank you for making my car look brand new again.

My Experience

Very satisfied

My Experience

Our vehicle looks better than before. They were ahead of schedule. Staff were very kind and respectful.

Likely to Recommend

Repair Quality

Great job!!

Customer Service

They ðid a fabulous job and ahead of schedule!! Our vehicle looks amazing.

My Experience

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My Experience

Likely to Recommend

I shared my experience with my insurance agent as well.

Repair Quality

Cassie, John, and the receptionist were wonderful from the very beginning. Cassie was professional, helpful, and answered all my questions making me feel comfortable. John’s expertise stood out immediately. He spotted damage I didn’t even notice...WHILE LOOKING AT THE DAMAGE.. SMH. He explained everything with clarity and I knew then everything would go well. The receptionist, whose name unfortunately escapes me at the moment, was excellent as well. She followed up with calls to make sure I received every message and kept communication flowing whenever I missed a call. Together, they kept me updated throughout the entire process so I always knew exactly where my car was in the repair chain. When it came time for pickup, they even offered to handle the return of my rental, which made everything incredibly easy. From start to finish, the whole experience was smooth, simple, and truly impressive. Their teamwork and professionalism made everything effortless for me, and I would absolutely recommend them to anyone.

Customer Service

See previous comments. The team was wonderful.

My Experience

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Repair Quality

They did a great job in a timely manner and washed and vacuumed my car too!!

Customer Service

Returned Clean

My Experience

My Experience

Great communication through the whole procese and my car was finished a lot faster than expected. Many thanks to Cassie at Caliber in Blackwood NJ

Likely to Recommend

Repair Quality

kEPT INFORMED AND WORK DONE IN REASONABLE TIME

Customer Service

Returned Clean

My Experience

Very informative on the repair process and what stages of the repair process where happening This work was flawless

Likely to Recommend

Repair Quality

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Returned Clean

My Experience

Everyone was great and kind. Kept me up to date and did a wonderful job

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Repair Quality

Customer Service

My Experience

I'm very satisfied. I chose this place because I used them before so I know they do great body work. My car looks like it was never in an accident and even better than before. They even cleaned the inside of my car. Everything looks great. Thank you so much. My car was even ready a week earlier than scheduled. Everyone is so nice.

My Experience

My car was bought to me because i didn’t have a ride I really Appreciated, so great job overall

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Returned Clean

My Experience

Very nice people five stars ⭐️⭐️⭐️⭐️ From beginning though the end service completed before schedule thank you so much guys!!!

Likely to Recommend

Recommend

Repair Quality

Yes perfect

Customer Service

Nice job on time services 10 of the 10

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Repair Quality

Customer Service

Returned Clean