Caliber - Woodbury NJ

4.9 (827reviews)
99%
501 Mantua Pike,  Woodbury,  NJ  08096

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (827)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting daily text and phone updates that kept them informed throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles returned looking brand new. Timeliness was a standout strength, as numerous customers noted their vehicles were completed ahead of schedule. The front desk staff and service advisors were commended for being professional, friendly, and courteous. A few customers noted minor areas for improvement, including occasional delays in parts delivery, isolated quality touch-up needs, and requests for more personalized one-on-one contact beyond text updates. Overall, the vast majority of customers expressed high satisfaction and indicated they would strongly recommend the shop to others.
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"... repair work is excellent but above and beyond that, they are incredibly kind and nice and provide excellent customer support. It's frustrating to have to get a car fixed and ..." Read more
"... car and explained everything they did to fix it. Truly great service from start to finish!" Read more
"... repaired and ready two days earlier than expected. From the customer service to the repair work everything was top notch. I would highly recommend Caliber to anyone needing ..." Read more
"... administrative staff, who perfectly explained everything, to their technicians, who did exemplary work on my Ford Bronco, I could not be more satisfied. I would recommend ..." Read more
"... attention to detail. Its not often you find a shop that combines technical expertise with such genuine customer care." Read more
"The car was fixed earlier than originally stated. What a great turnaround."
"... dealt with. The work they did was incredible and the car looked brand new and was finished ahead of schedule. I will be taking any vehicle that needs repair to ..." Read more
"Ready nearly 3 days before promised delivery date"
"Constant communication with the status of the repair, very impressed!!"
"Their reporting processes are excellent - it's so reassuring to get all their updates about the progress of the ..." Read more
"I appreciated the continued communication that was given to me about my cars status and estimated completion date. ..." Read more
"... outstanding. The team was professional, friendly, and kept me updated throughout the entire repair process. They made everything stress-free and went above ..." Read more
"I received consistent updates via text. Never had to stress about calling them to wonder whats going on."

My Experience

Everyone was very professional and accommodating. The service was great, I was always kept in the loop throughout the process.

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Returned Clean

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My Experience

Everyone I encountered were great

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My Experience

From beginning to end all services were excellent

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Returned Clean

My Experience

Amazing job and completed right on time.

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Great job

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Returned Clean

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My Experience

I was impressed at how quickly you had my car back on the road. Thank you Trevor

My Experience

Great job give a 10 out 10 wonderful staff

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Returned Clean

My Experience

Very fast work. Car looks brand new. Trevor was wonderful, explained everything perfectly and kept us in the loop. Highly recommend.

My Experience

My Experience

The customer service was excellent. Great staff. Trevor kept me very well informed via texts on the process of my car's repairs. I was told all the repairs would take 2 1/2 weeks. It was finished early and i got my car back in only a week and a 1/2. I was very happy and my car looked great! I'll definitely recommend Caliber to all my friends and family.

My Experience

Caliber Collision has a great staff ,they keep you informed about your vehicle at every new step until it's completed . I would recommend everyone i know to get the experience that I have truly thankful

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Returned Clean

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Absolutely

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Fabulous

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Great

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Returned Clean

My Experience

Perfect body shop experience- thank you so much !

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