Rieser Brothers, Inc.
Rieser Brothers Inc. is a family owned collision repair shop. We have been in business for over 62 years. We have been serving the community at this location since 1971. Our goal is to provide high quality repairs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service and work! Very friendly staff.
My Experience - 5.0/5.0 -
Process was early and smooth. I appreciate the clear communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was extremely nice and kept me updated on everything. The work done on my car is amazing and would come back and recommend.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repairs look ok but appears my driver side window has been damaged
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team did a great job with my Civic. I really appreciate how thorough they were on the repair estimate and how fast they came back with one. They’ve also been very accommodating to my schedule or lack there of when I’ve had issues and concerns. Very professional. You can tell they take pride in their work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service and employees are why I keep coming back. Very cost effective. Fast turnaround time.
Customer Service - 5.0/5.0 -
Awesome staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job A+ .second time here.Highly recommend!!!
Customer Service - 5.0/5.0 -
Friendly fast
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rieser Bros Body Shop did a great job fixing my drivers side mirror. The people in the front office are amazing!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The staff were great. There was a delay in communication about when my vehicle would be ready but everyone was nice about the process. I appreciate the kindness and the body work was brand new.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
I can only speak based on my own experience. While others may have had positive experiences, mine was not. Between the condition my vehicle was returned in, the handling of my personal belongings, the conflicting information regarding my water pump claim, and the unexpected additional repair costs, I left disappointed. Because of my experience, I would not feel comfortable recommending this body shop to friends or family.
Repair Quality - 2.0/5.0 -
I was disappointed with my overall experience. After picking up my vehicle, I later discovered automotive fluid throughout my cargo area and on my floor mats. I didn’t notice it until after I had already left, otherwise I would have returned immediately. My vehicle was also not returned in the same condition I left it. The rear seats had been folded forward, and bottles that I had stored securely in the trunk had been moved into the cargo area and left unsecured. One of those bottles was punctured under the folded seat, adding to the mess. My personal belongings should have been returned to where they were originally stored, and my seats should have been put back in their original position. I initially believed Kia had caused the mess, but after speaking with them, they explained they never accessed the cargo area because all of their work was performed under the hood. Rather than arguing over who was responsible, Kia cleaned and detailed my vehicle, cleaned the floor mats, and removed as much of the fluid from the carpet as possible. I was also frustrated by the handling of my water pump claim. I was originally told the repair would cost less than $700. After taking my vehicle to Kia, I learned the necessary parts were not available through the body shop, and the repair ultimately cost me nearly $2,000. My insurance adjuster also advised me that the body shop determined the water pump issue was unrelated to the accident, which led to the claim being denied. However, when I spoke with the body shop, I was told they are not a mechanical repair facility and could not make that determination. Those conflicting statements raised serious concerns about how my claim was handled. Overall, I expected my vehicle to be returned in the same condition I left it, my belongings to be handled with care, and clear, accurate communication throughout the repair process. Unfortunately, that was not my experience.
Customer Service - 2.0/5.0 -
Although the staff was courteous, I was disappointed with how my concerns were handled. I received conflicting information regarding my water pump claim, and there was no clear ownership of the issue. I also picked up my vehicle without being informed that there was automotive fluid throughout the cargo area. My vehicle was not returned in the same condition I left it, with the rear seats folded down and personal belongings moved from the trunk and left unsecured. I expected better communication and greater care for my vehicle.
Returned Clean
My Experience - 5.0/5.0 -
Front plates not replaced but that's not a big deal. My car looks great. Pleased with the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for excellent service and communication about the process of my car repair
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your staff are always so kind!! Thank you Robin King
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I need to make an appointment to get my bumper put back on as it seems to have came undone on dri ers side and get the passenger window fixed as it is having issues going up and down now.