Ripple's Auto Body

4.9 (570reviews)

98%

(217) 864-4531

1520 N State Highway 121, Mt Zion, IL 62549

98%

See Photos

1520 N State Highway 121
Mt Zion, IL 62549

Get Directions Website Email

About Ripple's Auto Body

See Photos

1520 N State Highway 121
Mt Zion, IL 62549

Get Directions Website Email

In operation 53 years, 36 years at this location.

Founded in 1973, Ripple’s Auto Body offers quality collision repair to the local community and surrounding areas. With over 70 years of combined experience, our staff of highly trained and professionally skilled employees focuses on your needs first. As of July 2018, we are under new ownership of the Lewis Family. Michael and Traci met and married over 24 years ago while both were employed at Shelby’s in Urbana in Urbana Illinois. Traci worked as the warranty clerk and accounts receivable, while Michael was the lead painter in the body shop. After leaving to continue his career in the automotive paint industry he worked for Dupont Automotive Refinish /Axalta Specialty Coatings for over 23 years. Over the last twenty-some years they have raised four grown children (an electrician, an air crewman, a banker and a pilot) and are the doting grandparents of 4 wonderful grandchildren. When away from work they enjoy boating and lake life.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:00 am - 5:00 pm
Tue	7:00 am - 5:00 pm
Wed	7:00 am - 5:00 pm
Thu	7:00 am - 5:00 pm
Fri	7:00 am - 3:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (570)

Sort By:
Newest
Rating

528 Customers Rated

5 Stars

81.8% Complete

(466)
4 Stars

8.1% Complete

(46)
3 Stars

1.8% Complete

(10)
2 Stars

0.7% Complete

(4)
1 Star

0.2% Complete

(1)
< 1 Star

0.2% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, with many noting repairs that look brand new and exceed expectations. The team is frequently commended for being professional, courteous, and welcoming. Communication stands out as a key strength, with customers appreciating timely updates and responsive staff who keep them informed throughout the repair process. Timeliness is another highlight, as numerous customers report their vehicles being completed ahead of schedule. A few customers noted areas for improvement, including better proactive communication during the repair process and ensuring all repair details are thoroughly addressed before vehicle pickup, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"Excellent Quality of repair ! Faster than expected repair time ! Friendly customer service !"

"... never happened. Panels have straight lines and the paint blend is flawless." Read more

"Car looks brand new! Couldnt be happier with the results."

"Seamless repair -- cant even tell there was ever any damage there at all."

"Ripples made the repairs ahead of schedule. The painting done blended perfectly with the rest of the car. People were friendly and accommodating as well."

"... experience! Communicated very well. Made it super easy! Even done before the quotes time by 4 days! Highly recommend!" Read more

"Our car was ready a day prior to the estimated completion date which was great!"

"Repairs were completed sooner than expected !"

"Ripples made the repairs ahead of schedule. The painting done blended perfectly with the rest ..." Read more

"First estimate was 4 days and I got it on the second day right after lunch."

"Communication is very key, so often you drop off your vehicle and enter a state of limbo. That was definitely not ..." Read more

"When I called to get a status update, the staff knew exactly which vehicle I was calling about and provided specific updates on work done and work ..." Read more

"... immediately the phone is answered by a helpful person . Customer service and communication 100%" Read more

"Communication was great. They called with any questions and kept me informed"

"Fast work and was kept in the loop throughout the process."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Excellent Quality of repair ! Faster than expected repair time ! Friendly customer service !"

"... never happened. Panels have straight lines and the paint blend is flawless." Read more

"Car looks brand new! Couldnt be happier with the results."

"Seamless repair -- cant even tell there was ever any damage there at all."

"Ripples made the repairs ahead of schedule. The painting done blended perfectly with the rest of the car. People were friendly and accommodating as well."

"... experience! Communicated very well. Made it super easy! Even done before the quotes time by 4 days! Highly recommend!" Read more

"Our car was ready a day prior to the estimated completion date which was great!"

"Repairs were completed sooner than expected !"

"Ripples made the repairs ahead of schedule. The painting done blended perfectly with the rest ..." Read more

"First estimate was 4 days and I got it on the second day right after lunch."

"Communication is very key, so often you drop off your vehicle and enter a state of limbo. That was definitely not ..." Read more

"When I called to get a status update, the staff knew exactly which vehicle I was calling about and provided specific updates on work done and work ..." Read more

"... immediately the phone is answered by a helpful person . Customer service and communication 100%" Read more

"Communication was great. They called with any questions and kept me informed"

"Fast work and was kept in the loop throughout the process."

Megan (Jeep owner) reviewed 8/3/26

Stacy (Ford owner) reviewed 8/3/26

Brett (Buick owner) reviewed 7/25/26

Jennifer (Nissan owner) reviewed 7/23/26

Kaitlyn (Ford owner) reviewed 7/21/26

Lynn (GMC owner) reviewed 7/20/26

Excellent repair! Great service!

Great Service!

Michael (Toyota owner) reviewed 7/17/26

Great work great staff

Professional results courteous staff great communication

Courteous staff

Randy (Toyota owner) reviewed 7/16/26

Very nice people it seems like the work takes longer then I would think it should

Gage (Ford owner) reviewed 7/15/26

My truck got done really quick and looks brand new

Communication was great. They called with any questions and kept me informed

Thomas (GMC owner) reviewed 7/13/26

Randy (Honda owner) reviewed 7/13/26

Outstanding work and this was the first time I used them

Excellent work, looks like it did before the mishap and didn’t take long either

Very nice and welcoming

Duane (Chevrolet owner) reviewed 7/6/26

Yes . Would highly recommend RIpples Auto Body for repairs

Excellent Quality of repair ! Faster than expected repair time ! Friendly customer service !

Excellent customer service !

Susan (Honda owner) reviewed 6/29/26

The car looks great and thanks for cleaning it inside and out

Rusty was great at keeping me informed And the guys did a great job of repairing my damage

Lisa (GMC owner) reviewed 6/26/26

Kristin (Toyota owner) reviewed 6/22/26

The staff at Ripple's is professional and incredibly helpful!

Every time I called, they stopped what they were doing and focused on talking with me in order to provide answers to my questions, updates, etc.. Great customer service!

Wilbur (Hyundai owner) reviewed 6/8/26

Good work

Very friendly

Ken (Honda owner) reviewed 6/1/26

Bertel (Ford owner) reviewed 6/1/26

Melody (Lincoln owner) reviewed 5/28/26

Eddie (Kia owner) reviewed 5/26/26

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view more shops in: Mt Zion | 62549

It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Ripple's Auto Body

About Ripple's Auto Body

Reviews (570)

528 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?