Ripple's Auto Body
In operation 53 years, 36 years at this location.
Founded in 1973, Ripple’s Auto Body offers quality collision repair to the local community and surrounding areas. With over 70 years of combined experience, our staff of highly trained and professionally skilled employees focuses on your needs first. As of July 2018, we are under new ownership of the Lewis Family. Michael and Traci met and married over 24 years ago while both were employed at Shelby’s in Urbana in Urbana Illinois. Traci worked as the warranty clerk and accounts receivable, while Michael was the lead painter in the body shop. After leaving to continue his career in the automotive paint industry he worked for Dupont Automotive Refinish /Axalta Specialty Coatings for over 23 years. Over the last twenty-some years they have raised four grown children (an electrician, an air crewman, a banker and a pilot) and are the doting grandparents of 4 wonderful grandchildren. When away from work they enjoy boating and lake life.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 3:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Prompt, kept me informed, reasonable and very nice.
Likely to Recommend - 5.0/5.0 -
Great service.
Repair Quality - 5.0/5.0 -
The issues were identified up front. I knew what to expect and was kept informed through-out the process. Polite and professional and expressed genuine concern for my understanding. I would use them again if needed. Much appreciated.
Customer Service - 5.0/5.0 -
Polite and professional. Kept me informed. Very nice.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
My car was cleaner than I expected when I got it back, but there is some dimpling/tiny unpainted spot that I thought would be covered. Maybe it was there before and I didn’t notice it but I thought the whole fender would be repainted.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy. Good job Thanks a lot
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It looks great. Had back bumper put on from hit and run. Taking care of the scratch marks were also done. Greatly appreciated. Will definetly use them again.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service job well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service job well done
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Nice work. Looks good again. Thanks for clean up of vehicle!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great thank you very much
Customer Service - 5.0/5.0 -
Great job took long for parts cause of covid understandable
Returned Clean
My Experience - 5.0/5.0 -
My car looked amazing when done. Answered all my questions and everyone was very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Quality works needs to be shared with others
Repair Quality - 5.0/5.0 -
The work performed was of the greatest quality
Customer Service - 5.0/5.0 -
Very nice and professional group
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ripples did great work, kept us updated on progress, and our car is just as beautiful as the day we bought it.
Customer Service - 5.0/5.0 -
People were great. Explained everything thoroughly, as we had not been in this situation for over 10 years.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ripples always does outstanding body work. Looks brand new
Customer Service - 5.0/5.0 -
Best customer service in Macon County, of any kind.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Communication took place on my behalf