River Road Automotive LLC

5.0 (369reviews)

99%

(540) 828-6441

211 Dry River Rd, Bridgewater, VA 22812

99%

211 Dry River Rd
Bridgewater, VA 22812

Get Directions Email

About River Road Automotive LLC

211 Dry River Rd
Bridgewater, VA 22812

Get Directions Email

In operation 48 years, 36 years at this location.

River Road Automotive Collision Center is a family owned auto repair business that has been serving the community since 1978. Our goal is to provide quality repairs in a timely basis with excellent customer service!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Motorcycle Repair
Paintless Dent Repair

Payment Types

MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (369)

Sort By:
Newest
Rating

305 Customers Rated

5 Stars

80.2% Complete

(296)
4 Stars

1.6% Complete

(6)
3 Stars

0.3% Complete

(1)
2 Stars

0.5% Complete

(2)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and keeping customers informed throughout the repair process via text updates. Timeliness is a strong point, with numerous customers reporting their vehicles were completed ahead of schedule. The complimentary interior and exterior cleaning was a frequently highlighted and appreciated bonus. A small number of customers noted improvement opportunities, including ensuring all related components are addressed during repairs and managing parts delays, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"... attention to detail was beyond impressive, and the quality of the repair work is outstanding. On top of that, their pricing was fair, and there ..." Read more

"River Road automotive is the best repair shop in this area for your vehicle when it is damaged. They take special care to make ..." Read more

"The quality of the repair work is excellent. The communication and ability to stick to the promised ..." Read more

"... repaired quickly, within the time frame estimated. Repaired to original condition and cleaned as well. Grateful for the skil and expertise of this shop" Read more

"My car looks like new. River Road always delivers exceptional work and service!"

"Under promised and over fulfilled - got done earlier than promised"

"... told me he would have it to me as soon as possible. He beat that date. By three weeks ,very satisfied." Read more

"My vehicle was finished ahead of schedule"

"... friendly staff. They explained everything clearly, fixed my car quickly, and very knowledgeable dealing with insurance companies. I highly recommend them!" Read more

"Customer Service was outstanding. Repair was completed in less time than expected. I received my car back fully repaired having been ..." Read more

"Very satisfied with the repair of my car. I was kept up to date via texts on their progress. Staff was kind and professional."

"The transparency and updates on estimated finish time was very much appreciated."

"The quality of the repair work is excellent. The communication and ability to stick to the promised schedule is even better!"

"Everything was handled quickly and they were communicative through the whole process. Very satisfied and will recommend!"

"Text message updates were awesome!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... attention to detail was beyond impressive, and the quality of the repair work is outstanding. On top of that, their pricing was fair, and there ..." Read more

"River Road automotive is the best repair shop in this area for your vehicle when it is damaged. They take special care to make ..." Read more

"The quality of the repair work is excellent. The communication and ability to stick to the promised ..." Read more

"... repaired quickly, within the time frame estimated. Repaired to original condition and cleaned as well. Grateful for the skil and expertise of this shop" Read more

"My car looks like new. River Road always delivers exceptional work and service!"

"Under promised and over fulfilled - got done earlier than promised"

"... told me he would have it to me as soon as possible. He beat that date. By three weeks ,very satisfied." Read more

"My vehicle was finished ahead of schedule"

"... friendly staff. They explained everything clearly, fixed my car quickly, and very knowledgeable dealing with insurance companies. I highly recommend them!" Read more

"Customer Service was outstanding. Repair was completed in less time than expected. I received my car back fully repaired having been ..." Read more

"Very satisfied with the repair of my car. I was kept up to date via texts on their progress. Staff was kind and professional."

"The transparency and updates on estimated finish time was very much appreciated."

"The quality of the repair work is excellent. The communication and ability to stick to the promised schedule is even better!"

"Everything was handled quickly and they were communicative through the whole process. Very satisfied and will recommend!"

"Text message updates were awesome!"

Jared (Nissan owner) reviewed 10/20/26

John (Buick owner) reviewed 10/16/26

DJ operates a worldclass auto body shop. After repairing my auto it looked like new!! Excellent communications and customer service. Highly recommend!

Donald (Subaru owner) reviewed 10/15/26

I can’t tell any work has been done. Paint match is perfect. Trim fit is perfect. Excellent work.

Estimator was easy to work with and explained the process to me.drop off and pick up was easy.

Stephanie (RAM owner) reviewed 10/12/26

Great communication throughout the process. Everyone very courteous and professional.

Eston (Honda owner) reviewed 10/9/26

Very professional work. Would recommend to any one

Heike (Nissan owner) reviewed 10/8/26

Troy (Nissan owner) reviewed 10/5/26

Phosavath (Toyota owner) reviewed 10/5/26

Julia (Subaru owner) reviewed 10/5/26

Timely repair.

Great service, affected area on car looks brand new.

Friendly, knowledgeable, informative.

Todd (Subaru owner) reviewed 9/30/26

Brenda (Subaru owner) reviewed 9/28/26

Quality workmanship. Excellent communication, totally satisfied.

Perfect in every way

Shawn (Toyota owner) reviewed 9/28/26

River road was fantastic!!

Timothy (Toyota owner) reviewed 9/21/26

Great work and really nice to work with.

I recommend to anyone needing body work.

Great experience, highly recommend to anyone. Thanks for taking care of our Tacoma.

No complaints. Went above and beyond.

Anonymous (RAM owner) reviewed 9/14/26

Beth (Audi owner) reviewed 9/14/26

Carole (Toyota owner) reviewed 9/14/26

Great service

Terry (Honda owner) reviewed 9/14/26

Quality, professional work. Text messages sent timely and steadily on progress. Everything was finished on time as promised

Taylor (Hyundai owner) reviewed 9/4/26

Ray (Jeep owner) reviewed 9/3/26

I chose River Road Automotive because I knew they were a 10 and am happy with the results

Dawn (Honda owner) reviewed 8/31/26

My car was repaired quickly, within the time frame estimated. Repaired to original condition and cleaned as well. Grateful for the skil and expertise of this shop

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If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.

River Road Automotive LLC

About River Road Automotive LLC

Reviews (369)

305 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?