Rj Shore Collision

5.0 (312reviews)
100%
34 Fulton Street,  New Haven,  CT  06513

In operation 9 years.

A part of the RJ Shore Automotive family, RJ Shore Collision provides full-service auto collision and dent repair. We are able to help guide you through the entire repair process of any accident from beginning to end. 24-hour towing services are available when your vehicle damages are extensive. With a Connecticut State licensed property and casulty adjuster on-site, insurance claims are hassle free since we will work directly with your insurance company. Our collision center can repair all damages from large to small. Services include: computerized paint color matching, 3D frame and uni-body straightening, state of the art welding capability to match original vehicle standards with our pro-spot welder, nitrogen powered plastic welder for bumper repair, scratch and dent removal, paintless dent removal, windshield replacement, wheel repair, interior vinyl repair and much more. Visit our website for more details. www.RJShoreAutomotive.com

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (312)

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Would definitely recommend hope I won't need service again but if I do certainly coming back

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Very good service on time with there word

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My experience went well

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Would recommend highly to anyone with no reservations

Repair Quality

Excellent job. Could not be happier. Car looked like it had been cleaned and simonized. Looks like new. Cannot tell where damaged area was

Customer Service

Treated politely and professionally. Like they really wanted my business and cared about my car

Returned Clean

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John, Juan, Rich and Audrey were a pleasure to deal with. I spoke with a woman whose name I don’t know because she never said it and she was beyond rude.

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Returned Clean

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Truck came back looking brand new!!!

Customer Service

Returned Clean

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There was still a little minor scratch were it was hit

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Very friendly staff I thought was gonna be a hard process but I’m very happy with the results. Thank you guys

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LACK OF COMMUNICATION

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Good job 👏

Customer Service

no problem 😊

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Returned Clean

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I've done business here before. They are honest and professional. Also very reasonable in price

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Returned Clean

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The truck repair came out great. It took a lot longer than anticipated.

Customer Service

Because the truck took longer they dropped off the truck to my house. I really appreciated that.

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Not sure which accident has my hood lifted but I'm bringing it back

Customer Service

Worked well to get me into a rental

Returned Clean

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Great people

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Returned Clean

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Would have given a 10 if the pan underneath hadn’t fallen off 2 days after picking up the car. The repair work itself was ver good.

Customer Service

Communication was not very transparent. The vehicle was “in for painting” for about 2 weeks. Every expected ready date was pushed back every time we checked. No one told us a part was delayed, which we would have understood if we had been told. If we had been told up front that it was going to be 2-3 weeks, we would have made arrangements to borrow or rent a car and been fine with that, but the continuous delays due to “painting” were wildly frustrating.

Returned Clean

Likely to Recommend

Repair Quality

Met Life basically forced me to use RJ Shore saying nothing would be guaranteed unless I used them. The repairs took 9 weeks! The mechanics at RJ Shore didn’t know what parts they needed or how to fix the car. It wasn’t repaired until it went to the Ford dealer. Ford did the repairs in ONE day. I have no complaints with the body work, that seems to have been done very well. Audra in the office is very personable and was the one to send my car to get fixed at the dealer. The mechanical side of the house is terrible.

Customer Service

Audra is excwllent

Likely to Recommend

Repair Quality

Excellent job

Customer Service